Go deep.

We’ve created a wealth of resources for you to watch, read and share. And if there’s something that you can’t find, contact us. It’s very likely that one of our reps will have the answer.

Community Cloud 101:
5 Fantastic Features
We Love



Infographics and E-books

E-book:10 Ways Community Cloud Transforms Business

10 Ways Community Cloud Transforms Business

Create communities that add great value to their networks, and transform their business.

E-Book:5 Steps to Communities that Thrive

5 Steps to Communities that Thrive

Community Cloud connects your customers, partners, and employees in a whole new way.


Community Cloud 101

Reinforce your brand's commitment to engage customers, partners, and employees.


Demo Videos

Community Cloud Overview

Maximise revenue from partners, provide stellar service, and drive marketing impact with Community Cloud.


Community Cloud Features

Community Cloud re-imagines every customer touch point--from sales and marketing through service and distribution.


Customer Community

Connect customers to the experts and best-practices in their community, and even lets them crowdsource answers.


Employee Community

Create your own branded social intranet and connect all your employees with an Employee Community from Salesforce.


Partner Community

Connect your company with business partners to drive more deals and increase channel sales.



Community Cloud Datasheet

Community Cloud FAQ

Read frequently asked questions about Community Cloud.

Community Cloud Datasheet

Community Cloud Data Sheet

Read more about what Community Cloud can do for your business.


Reports and White Papers

Magic Quadrant for Social Software in the Workplace

Community Cloud named a leader in Gartner's Magic Quadrant for Social Software in the Workplace.

Forrester Wave Report - Social Enterprise

Forrester Research, Inc., Enterprise Social Platforms

Discover why Community Cloud and Chatter are among the products cited as leading the pack.

Community Cloud Ovum white paper

Shaping the Next Generation of Customer Service with Communities

Read best practies for integrating peer-to-peer support.


Questions? Our reps have answers.

You don’t learn everything in life by reading a manual. Sometimes it helps to get a helping hand. If you have questions about products, implementation, integration, or anything else, give us a call. Our highly trained reps are standing by, ready with answers.

Contact us

Questions? Call us at 800 1301 448 (Singapore), 800 967 655 (Hong Kong) or +65 6302 5700 (Intl)