Sforce Receives TMCTM Labs Innovation Award 2003

Salesforce.com's sforce recognized for technical excellence and innovation

SAN FRANCISCO, Calif. - September 2, 2003 - Salesforce.com®, the world leader in delivering software-as-service, today announced that the company has received the TMCTM Labs Innovation Award for 2003 for sforce, the salesforce.com client/service application platform. The 2003 TMC Labs Innovation Awards honored products that demonstrate raw innovation, unique features, and significant contributions toward improving communications technology. Sforce was selected by an independent editorial panel from a field of over 200 contenders for this award, and was only one of 26 products to receive top honors.

"Winning the TMC Labs Innovation Award is an impressive accomplishment," said Tom Keating, executive technology editor at TMC Labs. "We selected sforce out of hundreds of applicants. We commend salesforce.com for its commitment to an outstanding product that promises to change the face of application integration and development."

"TMC Labs has recognized that client/service is a whole new way for enterprise application developers to build their own software-as-service solutions," said Marc Benioff, chairman and CEO of salesforce.com. "Sforce promises to change application development as dramatically as salesforce.com changed how applications are delivered. This award is proof of our focused vision and market-leading technology."

As the world's first client/service application platform, sforce allows enterprises and solution developers to extend salesforce.com and create new on-demand business applications. As the platform on which salesforce.com S3 is built, customers can use sforce to customize, integrate and extend their salesforce.com CRM deployments, as well as build other online business applications.

Launched in conjunction with BEA (NASDAQ: BEAS), Borland, Microsoft (NASDAQ: MSFT), and Sun (NASDAQ: SUNW), sforce lets developers use the tools they know and love to rapidly build solutions, with lower cost and complexity than software-only alternatives. In the two months since launch, over 50 solution providers, 100 enterprises and 500 developers are already using sforce to extend salesforce.com and build new applications.

About Salesforce.com

Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com/ap/.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com/ap/, or call 800 1301 448 (Singapore) or 800 967 655 (Hong Kong) or +65 6302 5700.