Salesforce.com Unveils On-Demand Marketplace With More Than 60 Sforce-Based Solutions

Interactive showcase connects companies to a comprehensive catalog of user-reviewed on-demand solutions

SAN FRANCISCO, Calif. — November 2, 2004 — Salesforce.com (NYSE: CRM), the market and technology leader in on-demand customer relationship management (CRM), today announced that it has launched its On-Demand Marketplace, featuring a broad range of proven on-demand solutions powered by sforce, salesforce.com's on-demand platform.

Announced at Dreamforce 2004, salesforce.com's second annual user and developer conference, the On-Demand Marketplace provides online access to a comprehensive catalog of on-demand solutions built by more than 60 product and service vendors. Marketplace highlights include:

  • An interactive ratings systems, with built-in user reviews that help customers locate the on-demand solution that best suits their needs;
  • Featured Solutions, which showcase screenshots of select on-demand solutions;
  • Sforce Certified designation, indicating that the solution has passed a series of rigorous certification tests in the sforce labs, and is live with at least three customer references; and
  • A wide range of solution categories to address business requirements including data warehousing, contact center, email marketing, ERP, integration, social networking and more.

"The On-Demand Marketplace provides an easy way for me to find solutions that extend the value of our salesforce.com deployment," said Joe Robbins, director of sales operations at Sentient Jet, a private jet membership company based in Norwell, MA. "By knowing which solutions have been certified by salesforce.com, and which have received positive feedback from other customers, the marketplace makes finding partner solutions as easy as using salesforce.com itself."

The sforce platform makes it easy for customers, consultants and developers to create on-demand applications as well as extend the power of Salesforce.com and Supportforce. Today, the sforce community includes more than 3000 developers, 750 enterprises and 100 ISV partners that are using sforce to customize, integrate and extend salesforce.com in order to create custom CRM solutions. The sforce community provides a comprehensive network of expert resources to address a wide range of business process and technology matters related to CRM.

"Sforce is fueling a new wave of on-demand solutions," said Patricia Sueltz, EVP and president of Technology, Marketing, and Systems. "With the On-Demand Marketplace, we are providing customers with proven options for extending the value of Salesforce.com in any way their business demands. As the sforce community continues to grow, we look forward to building out the Marketplace with more solutions that meet our requirements for adding value and increasing customer success."

More than 50 sforce partners and exhibiters will demonstrate their solutions in the Dreamforce Expo, including 2Work!, 4d, AboveAll Software, agentLIFE, Arasys Technologies, BlackBerry® from Research In Motion, Bluewolf Group, CanyonBridge, Convoq, Contactual (formerly White Pajama), CRMfusion, Dreamfactory, ebridge, Echopass, Eloqua, ExactTarget, Extraprise, Firepond, Five9, Gelco Expense Management, Got Corporation, Grand Central Communications, Growth Circle, iCentera, Impact Engine, Infone, InsideScoop, Intacct Corp., Leverage Software, Linkpoint360, Macromedia, Miller Heiman, Mindjet, Nextel Communications, NoHold, Nsite, Pervasive Software, QuickArrow, RingLead, SalesCentrix.com, Selectica, Sendia, Spoke Software, Synergex, Theikos, Vertical Response, Vettro, Voice Automation, WebEx, WebSideStory and Workshare.

All solutions featured in the On-Demand Marketplace are sforce Ready and adhere to salesforce.com's published guidelines for quality, reliability and market readiness. Solutions that also pass the highest standards in the sforce testing lab are designated as sforce Certified.

Browse the On-Demand Marketplace at: www.salesforce.com/marketplace.

About Salesforce.com

Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com/ap/.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com/ap/, or call 800 1301 448 (Singapore) or 800 967 655 (Hong Kong) or +65 6302 5700.