Salesforce.com and Adobe Deliver On-Demand Adobe PDF Service on the AppExchange

Create Adobe PDF Online Service Delivers Streamlined Document Processes to the Salesforce.com On-Demand Community

SAN FRANCISCO — January 17, 2006 — Salesforce.com (NYSE: CRM), the technology and market leader in on-demand customer relationship management (CRM), today announced the availability of Create Adobe PDF Online for the salesforce.com AppExchange. The move brings simplified business communication and document processes using Adobe® PDF to the salesforce.com community, as customers now have the ability to integrate and deploy Adobe PDF creation capabilities along with any number of other on-demand applications via the AppExchange to an existing Salesforce implementation.

Making Create Adobe PDF Online available via the AppExchange delivers a powerful solution for managing data and information to salesforce.com's on-demand community of 18,700 customers and 351,000 subscribers. Salesforce.com customers and subscribers can convert any document to Adobe PDF using Create Adobe PDF Online service, enabling business professionals to create, distribute, and exchange more secure and reliable Adobe PDF documents. Salesforce.com customers can quickly and easily deploy Create Adobe PDF Online via the AppExchange directly into their Salesforce implementation, for contract management, document and file sharing and improving business communication.

"Adobe's delivery of its ubiquitous PDF solution as a service on the AppExchange is an impressive statement from one of the largest software companies in the world," said Marc Benioff, Chairman and CEO, salesforce.com. "Given its stature as a de-facto standard for document processes, we are excited to have it among the vanguard of AppExchange partners."

"Create Adobe PDF Online for AppExchange will provide instant, reliable and more secure business communication for salesforce.com customers and subscribers," said Shantanu Narayen, Adobe's president and COO. "We are excited to offer direct access to Adobe PDF to the salesforce.com on-demand community and look forward to continued work with salesforce.com in the software as a service industry."

With AppExchange, salesforce.com customers now have access to new applications that bring the benefits of salesforce.com to an entire business, letting them manage and share all of their company information on-demand. Using AppExchange, companies can easily add any number of new on-demand applications to their existing Salesforce deployments, extending their success and making the full power and creativity of the salesforce.com customer, partner and developer community available with just a click.

Create Adobe PDF Online for AppExchange is one of more than 150 application listings created by salesforce.com, its customers and partners that are now available on the salesforce.com AppExchange, the world's first on-demand application platform. AppExchange provides unprecedented ease of customization and integration for Salesforce deployments, as well as enabling a whole new generation of on-demand applications that go beyond CRM. Launched today, AppExchange enables all of these on-demand applications to be easily shared, exchanged and installed with one click into any salesforce.com account. AppExchange can be found at http://www.appexchange.com.

About Salesforce.com

Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com/ap/.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com/ap/, or call 800 1301 448 (Singapore) or 800 967 655 (Hong Kong) or +65 6302 5700.