Siemens PLM Software Deploys Salesforce Partners to Drive Channel Sales Success
SAN FRANCISCO - September 11, 2008
Leading global PLM software provider implements single solution to manage both direct and
- Salesforce.com [NYSE:
CRM], the market and technology leader in Software-as-a-Service (Saas) and Platform-as-a-Service
(PaaS), today announced that Siemens PLM Software, a business unit of the Siemens Industry
Automation Division and a leading global provider of product lifecycle management (PLM) software
and services, is using Salesforce Partners to increase its channel partners' productivity and
profitability with a custom branded partner sales portal. In addition to rolling out Salesforce
Partners to more than 1,200 partner sales representatives, Siemens PLM Software also deployed
Salesforce SFA for more than 1,000 internal sales staff, and now has a single, centralized global
solution which helps it effectively manage both direct and indirect sales.
Siemens PLM Software is one of the 47,700 companies of all sizes, industries and geographies
that comprised the salesforce.com customer base as of July 31, 2008. Revenue and subscribers will
be recognized as the service is delivered.
"Making it easy for our partners to do business with us increases their productivity and
profitability, supporting joint success," said Kerry Grimes, vice president, Mid-market and Global
Channel Sales, Siemens PLM Software. "It is our goal to provide our partners the same
resources and support that we provide our own sales teams and with Salesforce, we were able to
create a single global solution that provides both our direct and indirect sales representatives
with quick and easy access to information."
Working with salesforce.com professional services, Siemens PLM Software deployed Salesforce
SFA and Salesforce Partners to more than 2,000 users in 60 countries around the world in less than
100 days. Salesforce Partners support for 15 languages and 27 currencies provides full
localization support for most partner users. The company used the Force.com
Platform-as-a-Service to further customize its Salesforce solution for its particular business
needs - adding functionality for managing channel contracts, plans and objectives, MDF training and
certifications, and quoting.
The Siemens PLM Software partner sales portal allows partners to have access to valuable
sales and marketing information. Sales and marketing materials can be accessed directly from
the opportunity or account record which improves account and opportunity collaboration and further
supports deal registration. They also developed custom import/export functionality for
partners to work off-line with leads and opportunities when integrating with their own contact
management or CRM systems.
Siemens PLM Software also leveraged the Force.com platform to integrate Salesforce with its
existing applications, including their existing partner portal as well as the pricing and quoting
tools, through a single sign on. Now the company has a single view into every aspect of its
global sales, regardless of channel, and can use this information to refine its business strategy
and continually drive toward higher revenues and profitability.
"The beauty of Salesforce is that we were able to get it up and running quickly, and focus on
making it meet our business needs. Now we have a consistent and effective way to collaborate
with our partners and manage both our direct and indirect channel sales," added Grimes.
Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com/ap/.
Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com/ap/, or call 800 1301 448 (Singapore) or 800 967 655 (Hong Kong) or +65 6302 5700.