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Mobile
With mobile access to Salesforce CRM, the world is your contact center. You can use your favorite mobile device to keep tabs on customer issues, see the latest performance metrics, and manage operations. View Mobile Overview or watch demos for popular devices: Blackberry or iPhone.
- Anywhere case management
- Mobile service analytics
- Field service management
- Support for popular devices
Provide customer service from anywhere
Keep up to date on customer issues from anywhere with access to the Service Cloud™ on your mobile device.
Keep tabs on service metrics from the road
Get the latest service performance metrics anytime, anywhere. View out-of-the-box dashboards or create your own.
Extend your service solution into the field
Pre-integrated apps from the AppExchange help you control end-to-end field service operations, from entitlements and scheduling to depot repair and spare parts logistics.
Use the devices that work for your teams
Your agents can use the most popular mobile devices and platforms—iPhone, BlackBerry, or Windows Mobile—to deliver great customer service.