Sales Force Automation from Salesforce.com

Sales force automation (SFA) is the most commonly used sales tool, speeding up and streamlining all phases of sales from analytics to forecasting and lead management.

More than 63,200 customers and 1.5 million subscribers worldwide can manage people and processes more effectively, pursue business more efficiently, and close more deals, thanks to sales force automation from salesforce.com.

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Salesforce.com's SFA is much simpler to customise, more comprehensive and easier to use than traditional sales software. It lets executives, managers, and reps concentrate on customer relationships—instead of having to manage sales software and IT infrastructure.

Reps can spend more time selling and much less on administration using sales sorce sutomation. Unlike conventional SFA tools, the Salesforce CRM sales force automation system allows for quick adoption throughout the organisation, becoming the sales tool of choice for reps both in the field and the office. The results, for companies ranging from small to large across all industries, are unmatched productivity and revenue growth. Consider recent customer success figures:

  • 52% increase in lead volume
  • 27% boost in win rate
  • Sales revenues up by 34%

It's no wonder salesforce.com's sales force automation solution boasts a customer satisfaction rate of 95%, far surpassing that of conventional sales software, or for that matter, of any other sales tool.

Sales Software Benefits without Software Headaches

In recent years, SFA powered by cloud computing (with Salesforce CRM SFA as the forerunner) has pulled way ahead of traditional on-premise sales tools. Why? Because salesforce.com's sales force automation is easier to learn and use, globally accessible on demand and more affordable since it frees companies from the huge upfront investment, as well as the complexity of server-based sales software that takes forever to deploy.

The Most Comprehensive of Sales Tools

Sales force automation from salesforce.com optimises the full spectrum of sales activities making it the ideal sales tool. Channel management, lead management and distribution, territory alignment and deal progress are just a few of those processes. Compared with traditional sales software, reps become productive much faster with the world-renowned ease-of-use of sales force automation. All of this results in torrid sales productivity, rapid, universal adoption and skyrocketing revenue growth.

  • Sales Lead Management. With sales force automation, managing, monitoring, and distributing prospects to the right reps will become effortless, so opportunities and leads are pursued quickly and never get lost in the ether.
  • Opportunity Management. Faster, smarter collaboration results in greater pipeline visibility, higher productivity, and allows you to close more deals faster than would ever be possible with other sales software. All this is made possible by Salesforce.com's sales force automation software's ability to provide a single place to track milestones, update prospect data and record every deal-related interaction. And since it's Web-based, sales force automation is always securely accessible by everyone who requires using it. No matter from which continent or time zone, your entire team can communicate instantly, collaborating in real time with Salesforce CRM SFA—something that is just not possible to achieve with any of the conventional on-premise sales software.
  • Account and Contact Management. Salesforce.com's sales force automation offers everyone who requires it an all-round view of each customer and contact. Everyone gains a deeper insight into every prospect and account, allowing for better collaboration and cultivating strong and long-lasting customer relationships.
  • Activity Management. In order to provide customers with prompt attention, and speed the closing of sales, reps need to coordinate their activities and stay organised. Using Salesforce CRM sales force automation sales tools such as team management, activity scheduling, activity tracking and collaboration and real-time alerts, your teams will stay focused on the task at hand and meet the deadlines. Activity reports can easily be generated and tailored to fit the criteria that are most important to you, for up-to-date information of what exactly is going on in your organisation.
  • Analytics and Forecasting. Sales force automation from salesforce.com provides you with an up-to-the-minute snapshot on your entire business—more comprehensive and complete than any traditional sales software can supply. Sales force automation provides consolidated views of real-time data on sales, in the form of easy-to-customise dashboards. Sophisticated analytics tools let executives and managers analyse pipelines, take the pulse of market demand, assess win-loss metrics and much more.
  • Customisable Sales Forecasts. Salesforce CRM sales force automation provides you with real-time forecasting capabilities that are far more advanced than those found in conventional sales software. It empowers you to produce the timely, precise forecasts that are critical to growing revenue, predicting future demand, aligning expenses, and expanding the business. In comparison to outdated sales software and alternative sales tools, sales force automation from salesforce.com enables you to: set quotas and pipeline targets by territory and rep, create your own data views using the matrices and methodology you prefer, role up sales data across levels and regions, and analyse deviations between the actual and forecasted data.
  • Data Quality Management. Sales force automation allows for elimination of errors such as duplicate contacts, accounts, and leads that can mar analyses, delay sales and impair forecasts. Tools and utilities are provided inside sales force automation for quickly cleaning and clearing your CRM database, including account merge, contact merge, lead search and merge, and data validation.
  • Point-and-Click Customisation. Every company is unique, and so are their sales organisations and processes. Salesforce CRM sales force automation is designed for easy customisation to your specific business model, your products and services, and the methods and channels you use to sell them - in stark contrast to what you encounter in legacy sales software. While developers and IT professionals have a full palette of coding-level tools for deeper customisation, extension and development, business professionals can customise their sales force automation experience with point-and-click ease.
  • Integration to Anything and Everything. To tie traditional sales software together with other systems has been notoriously difficult. With SFA from salesforce.com on the other hand, sales software headaches and limitations become things of the past. Other sales tools just can't match our family of integration technologies—Force.com Connect, which give you an ease and breadth of integration. Force.com Connect allows for seamless integration of your sales force automation with any enterprise application or system, including SAP, Oracle, Microsoft, and other third-party solutions and sales software.
  • Approvals and Workflow. Sales are bottlenecked by manual, haphazard, and unenforced lead and contact management. But tools integrated in the sales force automation system let you create custom workflow management triggers and rules, which are based on any business event or elapsed time period. As your needs evolve, these can be easily and quickly modified. On top of that, sales force automation from salesforce.com allows you to create multi-step approvals for any of your business processes or sales, such as opportunity-close approvals or discount requests. With these sales force automation solutions at hand, streamlining routine activities, eliminating redundant tasks, speeding up approvals, and enforcing your best practices become effortless.

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Wouldn't you love your sales application to be as easy to use as your favorite consumer Web site? Welcome to the Sales Cloud.

Reps love the Sales Cloud because everything they need to do their jobs is in one place. Suddenly, they’re spending less time on administration and more time with customers closing deals. For sales managers, the Sales Cloud gives real-time visibility into their team’s activities. And that means that forecasting sales with confidence is not only possible, it’s easy.

And best of all, because it's all in the cloud, there’s no need for expensive hardware or software. No wonder 63,200 companies have made the Sales Cloud the world's most-popular sales application.

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