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See best practices for hiring service agents, integrating with back-office systems, delivering lightning-fast service, and more. With customer service made easy, you can grow your business faster than ever.

The Startup’s
Guide to
Customer
Service

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Infographics and E-books

The Startups's Guide to Customer Service

E-Book: "The Startup’s Guide to Customer Service"

Learn best practices for hiring service agents, selecting the right support solution, delivering fast service, and more. Learn how customer service can help your startup grow.

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Grow Your Business With Customer Service

E-Book: "Grow Your Business With Customer Service"

Learn how customer service can help you be successful from five of today’s fastest-growing businesses.

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The Evolution of Customer Service

Infographic: "The Evolution of Customer Service"

From the invention of loyalty programs to the explosion of social media, see how customer service has evolved.

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5 Ways to Get the Blowfish Effect

Infographic: "5 Ways to Get the Blowfish Effect"

Customer service can help your small business look bigger so you can swim with the big guys.

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Blogs

Desk.com Blog

Desk.com Blog

Desk.com customers, partners, and in-house experts share best practices, tips and tricks, and resources to make your support even awesomer and grow your business faster than ever.

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Salesforce Small Business Blog

Small Business Blog

Learn from the experts how to optimize sales, service, and marketing for your small business so you can win more customers, make them happy, and keep them for life.

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