Microsoft Outlook Edition

Empower Outlook Users to Work More Productively

Salesforce's Force.com Connect Outlook provides synchronization capabilities for Outlook's address book and calendar. It also allows your reps to use Outlook email to communicate with customers while easily capturing everything in Salesforce at the same time for organization-wide visibility. You can even embed Salesforce directly into Outlook.

Capture Outlook Emails

Add incoming or outgoing Outlook emails to the appropriate record in Salesforce with a single click in Outlook. Because you have the flexibility to select the emails that are logged in Salesforce, the system is not cluttered with irrelevant communications.

Address Book and Calendar Synchronization

Synchronize your Outlook address book and calendar with Salesforce to keep all your contacts and activities up to date in both places.


Real-Time Record Matching

Use Connect Outlook to automatically look up the matching Salesforce lead, contact, opportunity, or case in real time when adding Outlook emails to Salesforce. You can also search by keywords to find the matching record.

Address Lookup

Search your Salesforce customer database from within Outlook and include your contacts or leads in the list of recipients for outgoing email messages.