Empower everyone with trusted AI and automation where work already happens
When all your conversations are happening in product.slack, it’s a natural fit for AI and automation that work the way you do. Tap into the collective knowledge of your company with product.slack AI, while maintaining total control of your data in Slack’s secure, trusted infrastructure. Automate everyday tasks with your favorite apps, right where your teams already spend their day.
Instantly get up to speed on your workday with Slack's generative AI features and powerful automations
Work flows faster when AI powers your search and summarises your information. When tasks are automated and apps are integrated, there are limitless possibilities with what you can do with product.slack.
Find what you need faster with product.slack AI.
product.slack AI helps you get answers quickly and accurately, get up to speed on what you've missed, and make better, more informed decisions every day.
Got a question and you're not sure how to find the answer? Ask product.slack AI in your own words right from the search bar and you'll get a quick, concise answer. Search through projects, teams, and topics to find what you're looking for, and unearth insights that drive your business forward.
With just a click, you can recap channels and summarise threads to break down any essential information you might have missed. product.slack AI is different from the experience of using free generative AI tools in your browser, because it intelligently digests and paraphrases relevant knowledge exclusively from public channels and conversations within product.slack.
Stay informed on what you've missed in channels you can't always keep up with by adding them to your recap. Free up time sifting through messages and keep your sidebar tidy and organised.
Since your data never leaves product.slack, it stays protected in our secure environment 100% of the time. This not only creates higher quality content for you, but also ensures that your data is safe and never shared. product.slack AI runs completely within our trusted and secure platform, so your data is always in your control.
Automate easily with product.slack Workflow Builder
Simple to complex. No code to pro code. Build a workflow your way, and watch it go.
Automation is for everyone in product.slack. With a clicks-over-code approach, workflows automatically take care of everyday tasks so you can focus on the important stuff. Easily set up your first workflow with Workflow Builder's drag-and-drop tool directly in product.slack.
Anyone can set up an automated process in minutes with Workflow Builder. Streamline a simple task like a PTO request, or reimagine a complex deal approval process across multiple systems. Find a reusable template in our new in-product gallery that works for you, and click to get started.
Easily automate processes in just a few clicks. product.slack offers out-of-the-box connectors from partners like Atlassian, Asana and more that enable you to automate work across your favorite workplace tools. Streamline any task or business process across tools to save time and eliminate endlessly switching between apps.
Integrate all your apps into the flow of work
Over 2,600 of your team's favorite apps are ready to go, right inside Slack's app directory.
Streamline daily tasks and keep everyone aligned with a wide range of productivity and collaboration apps available in our app directory. Your entire team can manage calendars, collaborate on files, and even connect to your custom systems without ever leaving product.slack.
Extend the impact of Salesforce solutions by adding powerful integrations right where you’re already working. With Customer 360 apps in product.slack, you can bring all your customer data where conversations and collaboration are happening. Increase revenue, boost productivity, streamline processes, and win lifelong relationships by rallying your teams around a single view of your customer.
From sales and service to marketing, finance, and HR, your teams know the processes that are critical to your business. product.slack puts easy yet powerful automation into the hands of every employee, so they can innovate the processes they know best and deliver on the performance metrics that matter for their team.
Extend the impact of the world's #1 CRM with the power of product.slack.
Knowledge and Search
Share ideas, make decisions, and move work forward with the right data and people together in product.slack.
Connection and Collaboration
Build internal and external alignment by working with partners and customers right in product.slack.
product.slack Platform
Power productivity on a secure, flexible platform that people will actually enjoy using.
product.slack for Departments
Connect product.slack with your CRM data from sales and service to marketing and more to better connect with customers.
product.slack for Industries
product.slack makes all kinds of work seamless, to help teams in any industry boost productivity.
We have around seven legacy airline systems that we need to get a flight off the ground. Flight systems don't generally work well with other systems. But with Slack’s powerful API, we can stream updates from our legacy systems straight into Slack.
Angelo Maria Berbano,Director of Operations Systems, Cebu Pacific Air
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Learn new skills with free, guided learning on product.trailhead.
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Automation and AI FAQ
Automation in product.slack helps improve team performance in every line of business. With AI-ready workflows, product.slack customers can automate administrative tasks like weekly stand-ups and approvals to free up time for more strategic or creative work.
product.slack workflows are a central part of the automation process. They’re easy to create with many no- and low-code options. product.slack customers use workflows to do things like manage scrum activities, communicate within sales and service departments to increase customer satisfaction, and more.
product.slack integrates with over 2,600 apps including deep integrations with Salesforce’s Customer 360 solutions. These integrations unlock the power of customer data and insights for all your lines of business, and you can connect all the enterprise apps your teams uses in one click via the product.slack app directory.
The State of Work 2023 report surveyed over 18,000 workers. The results found that people adopting AI are 90% more likely to report higher levels of productivity yet, just 27% of companies currently use AI tools to help increase efficiency. product.slack’s AI strategy gives companies the power to leverage their historical knowledge alongside generative AI to help increase productivity and drive decision making.
