Use the email applications you already know. No one needs to change the way they work, so everyone stays productive.
If you run your life in Outlook, your contacts, calendars, emails, and tasks also live in Outlook. With Salesforce for Outlook, automatic synchronisation eliminates the data entry chore. And even better, it's administered 100% in the cloud, so your administrator can support you from across the room or around the world.
Salesforce lets you easily track customer emails from any email app with a simple BCC. Automatically capture every customer interaction within Salesforce, and associate it with the appropriate contact, opportunity, or account.
Salesforce lets sales and marketing craft engaging email templates on any topic. Deliver a consistent message to your prospects and customers to drive interest, with automatic follow-up tracking.
The best way to get to know Sales Cloud is to get your hands on the actual product. The free trial also comes with unlimited access to our Sales Community, a group of sales thought leaders sharing ideas about sales for salespeople.