Ready to design the right Salesforce CRM solution for your company or your clients? Get the critical knowledge you need to plan and implement these solutions. Learn how to design the right solution from the start—and practice gathering client requirements and planning a successful project.
With the courses on the consultant learning path, our experts guide you through hands-on exercises, answer your questions, and share case studies and examples from a wide range of successful implementation projects.
To get started, take Administration Essentials for New Admins. You’ll learn the fundamentals of Salesforce CRM configuration and management, as well as topics relevant to solution design. Follow up with Implementation Essentials and learn how to gather the requirements you need to design and implement the best possible cloud solutions for your clients.
Interested in online training for consultants? Check out our Premier Success Plans.
Administration Essentials is our most popular course. It’s a must both for new administrators or those who want to brush up on their core skills. You’ll learn how to set up, configure, maintain, and customize Salesforce CRM. The course also covers key features, including enterprise security, data utilities, and analytics. And it prepares you to take the Salesforce.com Certified Administrator exam—all course participants receive an exam voucher.
Designed by consultants for consultants, Implementation Essentials prepares you to take your solution design skills and consulting career to the next level. Using real-world business scenarios, the course covers critical design considerations and resources such as best practices, templates and process maps, discovery questions, and case studies.