Salesforce for Health Plans
Top health plans like Kaiser Permanente and Delta Dental are growing their businesses—even in these challenging times. Their secret? Cloud computing and Salesforce help health plans become the carrier of choice for agents and customers while reducing costs.
Grow new business and renewals
If there’s one constant in healthcare’s changing landscape, it’s the need to drive new business and renewals. Salesforce gives health plans a single, unified platform to more effectively manage your distribution channels and your relationships with agents and brokers.
Great service is the key to retention, which is why top health plans are using the Service Cloud to manage their customer service, provider relations, and member services. Access to complete customer information ensures more “one and done” service calls. Powerful self-service solutions built with Force.com and Service Cloud portals improve loyalty while lowering costs.
Build your own apps
To compete in today’s environment, health plans need to deliver functionality fast and at massive scale. Traditional software can’t keep up. The Force.com cloud platform, already proven by 100,000+ companies, lets you deliver apps faster, and at a lower cost than traditional platforms. Whether you are managing the quote-to-card process, delivering a public provider lookup site, or rationalizing backend systems, Force.com helps you keep up with the changing times.