Advanced Channel Reporting

Challenge 
Healthstream acts as a conduit between hospital organizations and courseware partners.  HealthStream's courseware partners play an active role in the sales process and need deep visibility into HealthStream's pipeline.  

Solution
Through an intuitive Web-based drag and drop ad hoc interface, Jasper4Salesforce allows business users to create custom charts, tables, and cross tabs based on any combination of custom or standard Salesforce objects and fields. 

Result
HealthStream can now create powerful monthly and quarterly royalty reports for its partners.  Partners now also have visibility into HealthStream's pipeline and can track progress against goals. 

PRM Portal

Challenge
HealthStream partners need access to the latest information regarding the company's marketing campaigns.

Solution
Through the Salesforce Partner Relationship Management (PRM) portal, HealthStream can collaborate more effectively with its partners to increase channel revenues while driving partner adoption and loyalty.

Result
Through custom objects and tabs within the PRM portal, partners can now get a 360-degree view into HealthStream's campaigns.  Also, they can share documents with HealthStream and make requests for the most current marketing materials. 

"Through the AppExchange, I've been able to work with partners in ways I never could before.   We've found countless applications that have helped us streamline processes, increase pipeline visibility, and maximize our channel revenues."

- SVP, Product Marketing & Mgmt            HealthStream

Partner Adoption Dashboards

Challenge
HealthStream wanted to track adoption for its partner portal.

Solution
Through a custom-built dashboard, HealthStream can track how often people are logging into its portal to track sales information.

Result
HealthStream now has a benchmark for adoption and can work strategically with those partners with low login rates.