Salesforce.com Now Available In Ten Languages Including Chinese and Korean

New Korean and Chinese language support now available to any of 5,200 worldwide customers with presence in Greater China and Asia

SAN FRANCISCO, CA - November 20, 2002 - Salesforce.com, the market leader in online customer relationship management (CRM), today announced that it has broadened its global functionality with the addition of language and currency capabilities in Korean and Chinese. Salesforce.com is now available in ten languages throughout the top CRM markets in North America, Europe, and the Asia-Pacific region, including Japanese, German, French, Spanish, Italian and Swedish. Over 5,200 salesforce.com customers in 107 countries have already selected salesforce.com's unmatched functionality over the limited options offered by competing hosted solutions. With the addition of Korean and Chinese capabilities, salesforce.com strengthens its product to optimally serve both its Asia-Pacific customers and U.S. and European-based multinational companies who want to efficiently share customer information with regional headquarters, branch companies and representative offices in Greater China and Asia.

Built from the ground up to support the requirements of international business, salesforce.com is the first CRM provider that is truly global in scope. Its unique Web Services-based architecture allows users to log on anywhere in the world and view the necessary data in their native tongue. No other CRM product offers global businesses the critical functionality that salesforce.com does. In addition to multi-language capabilities, salesforce.com also offers multi-currency support that allows users to track opportunities, forecast and run reports, and measure the results of campaigns with localized elements.

"Salesforce.com provides global businesses with real-time access to customer information from any web-enabled device, in any of the ten main languages used to do business and with fully localized reporting processes," said Marc Benioff, chairman and CEO of salesforce.com. "This flexible, dynamic nature of salesforce.com makes it the ideal solution for managing customer information throughout the world, and none of our competitors have anything remotely like it."

Salesforce.com's 5,200 customers include global leaders such as Le Meridien, Autodesk and USA Today. Salesforce.com delivers its CRM solution as an online information utility via a Web Services infrastructure. In the past year, salesforce.com has added more CRM customers than Siebel (NASDAQ:SEBL), PeopleSoft (NASDAQ:PSFT), Oracle (NASDAQ: ORCL) and SAP (NYSE: SAP) combined.

About Salesforce.com

Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com/au/.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com/au/, or call 1800 667 638 (Australia) or 0800 450 064 (New Zealand).