Salesforce.com Now Supports 11 Languages with the Addition of Portuguese

Salesforce.com is the only software-as-service CRM solution that provides real-time access to customer information in multiple languages and localized currencies

SAN FRANCISCO, Calif. - October 9, 2003 - Salesforce.com®, the world leader in delivering software-as-service, today announced that it has broadened its global functionality with the addition of language and currency capabilities in Portuguese. Salesforce.com, the only on-demand CRM service that offers multi-language and currency support in real time, is now available in 11 languages throughout the top CRM markets in North America, Europe, and the Asia-Pacific region, including Japanese, German, French, Spanish, Italian and Swedish.

With the addition of Portuguese, salesforce.com can now better serve European and Brazilian subscribers and customers. Unlike on-demand offerings from Siebel (NASDAQ: SEBL) and other hosted CRM products, Salesforce.com's software-as-service model allows users in multiple global locations to access information in their native tongue in real time. In addition to multi-language capabilities, salesforce.com also offers multi-currency support that allows users to track opportunities, forecast and run reports, and measure the results of campaigns with localized elements.

"Salesforce.com's unique Web services-based architecture allows users to log on anywhere in the world and view the necessary data in their native tongue," said Miguel Angel Sanchez Ciria, managing director of ABORDA, a leading Spanish IT consulting firm. "No other CRM product offers global businesses the critical functionality that salesforce.com does. This new Portuguese functionality will go a long way in helping our Southern European sales team share vital customer information and build stronger relationships."

"We are the only on-demand CRM service to provide companies with multiple language and currency support. Salesforce.com S3 allows companies to focus on developing strong customer relationships versus struggling to work around the limitations of traditional CRM software that does not meet their local needs," said Marc Benioff, chairman and CEO of salesforce.com. "With salesforce.com, companies have fully localized reporting processes and can access customer information from any web-enabled device. Salesforce.com is the ideal solution for managing customer information throughout the world."

With more than 7,800 customers and 100,000 subscribers worldwide, salesforce.com is the world's most successful application utility and the first profitable software-as-service provider. Salesforce.com S3 allows the scalable, secure management of sales force automation, campaign management, customer service and support, as well as documents and files. Salesforce.com S3 is built on sforce, the salesforce.com client/service application system, allowing it to be easily customized by tools from BEA (NASDAQ: BEAS), Borland (NASDAQ: BORL), Microsoft (NASDAQ: MSFT), and Sun (NASDAQ: SUNW). The new salesforce.com Integration Server powered by TIBCO (NASDAQ: TIBX), available to salesforce.com S3 customers, offers integration with almost every corporate system including SAP (NYSE: SAP), Oracle (NASDAQ: ORCL), PeopleSoft (NASDAQ: PSFT), and Siebel (NASDAQ: SEBL) applications.

About Salesforce.com

Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com/au/.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com/au/, or call 1800 667 638 (Australia) or 0800 450 064 (New Zealand).