Salesforce.com Named One of the Top 40 Vendors in CIO Insight’s 2006 Value List
Company ranks number 20 in CIO trust, higher
than Microsoft, Oracle and SAP
Salesforce.com, and its on-demand model, is
recognized as being uniquely aligned with CIO and IT success – allowing IT departments to focus on
innovation, not infrastructure
SAN FRANCISCO - February 15, 2007 - Salesforce.com [NYSE: CRM], the market and technology leader in
on-demand business services, today announced that it was named to the CIO Insight Top 40 Vendor
Value list for 2006. Companies selected for this honor are ranked based on the survey results from
more than 800 chief information officers and IT executives about the value of their vendors'
product and service offerings, and their overall satisfaction with the support the vendors provide.
Salesforce.com ranked number 20 on the list, higher than Microsoft, Oracle and SAP.
"At salesforce.com, we are proud to have been named to CIO Insight's important list. The
values of CIOs and IT executives have always been an important part of our business because we view
our company and our product as a way to free up IT resources and shift the focus from simply
keeping the lights on, to delivering innovation," said Marc Benioff, chairman and CEO of
salesforce.com. "Our recent fantastic growth is directly attributable to the fact that more and
more CIOs are building salesforce.com and the on-demand model into their IT infrastructure
strategies as a means of increasing output while decreasing project timelines and resource
requirements. Now, the Apex on-demand platform is extending the value of Salesforce deployments
beyond CRM, enabling companies to create and run any application on-demand."
With salesforce.com, IT departments gets the best of both worlds - all the management
control, customization flexibility and integration capabilities they can imagine, but without the
infrastructure investment, unbalanced resource requirements or upgrade nightmares typical of on
premise solutions. Also unlike traditional enterprise software companies, salesforce.com is 100%
committed to customer success because the company operates on a subscription-based model where the
financial success of salesforce.com is directly aligned with the customers' success.
"Today, salesforce.com provides our high-growth company the ability to scale quickly and
easily," said Douglas Menefee, CIO of The Schumacher Group. "The on-demand approach to business
applications enables us to leverage a smaller IT department, which is charged with the deployment
of new initiatives everyday - salesforce.com understands that spending two thirds of an IT
department's time on infrastructure is an unsustainable model. Salesforce.com continues to make the
proper adjustments needed to truly help CIOs and IT departments make measurable contributions to
business goals by enabling them to focus on developing innovative ideas."
CIO Insight editors designed the 2006 Vendor Value and Satisfaction Survey to poll IT
executives on how they rate vendors on value, reliability and loyalty. Value was evaluated
based vendors' ability to meet expectations for increasing revenue; to meet expectations for
lowering cost; to solve business problems; and to meet ROI expectations. Reliability was
evaluated based on vendors' ability to meet commitments on time and within budget; to be flexible
and responsive; and to meet quality expectations. Finally, loyalty was evaluated based on
respondents' willingness to continue doing business with the vendor.
Survey results were compiled from responses from 826 CIOs and IT executives (350 from
companies with between $5 million and $99 million in revenues; 248 between $100 and $999 million in
revenues; and 228 from companies with over $1 billion in revenues) Of the respondents, 51 percent
were the top IT executives at their company, and the rest held titles of director of IT or higher.
For more information on the CIO Insight Top 40 Vendor Value list, visit
Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com/au/.
Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com/au/, or call 1800 667 638 (Australia) or 0800 450 064 (New Zealand).