Emergence Capital Partners and Salesforce.com Announce Maxplore as the Winner of the Force.com $1 Million Challenge
SAN FRANCISCO - Dreamforce User Conference, November 3,
Emergence Capital to invest $2 Million in Maxplore
Financing innovation, not infrastructure, in the age of Cloud Computing
- Salesforce.com [NYSE: CRM], the enterprise cloud computing company, and Emergence
Capital Partners, a leading venture capital firm that specializes in investing in
technology-enabled services companies and Software as a Service, today announced that Maxplore has
been named the winner of the Force.com $1 Million Challenge. Emergence Capital intends to
invest $2 million in Maxplore subject to closure of the transaction. Maxplore is the provider
of ServiceMax, a comprehensive on demand service chain and field service management solution. Built
and delivered as a 100% Force.com native application, ServiceMax helps customers drive all aspects
of post-sales service delivery.
"The Force.com platform allowed us to build and deliver a field service application suite
much faster than is possible with client/server or other SaaS architectures," said Sam Mukherjee,
Co-Founder and CEO, Maxplore. "Marketing through the Force.com AppExchange has enabled companies of
all sizes around the world to find Maxplore. We now have customers using ServiceMax to support
their global operations. The investment from Emergence Capital will allow us to expand our sales
and marketing efforts to accelerate new customer acquisition."
"The future of software is in the cloud. It presents a tremendous opportunity for
entrepreneurs to develop high impact solutions that address the needs of consumers and businesses,"
said Jason Green, general partner, Emergence Capital. "Salesforce.com continues to pave the way for
innovation through Force.com and the AppExchange."
"Maxplore is a showcase example of how to leverage the power of salesforce.com's cloud to
build and run a business," said Marc Benioff, chairman and CEO, salesforce.com. "Our partners at
Emergence Capital recognize that new investment models are needed for cloud computing
entrepreneurs. That's why they are investing in Maxplore and other companies building on the
Maxplore provides ServiceMax, a comprehensive service chain and field service management
solution built entirely on the Force.com platform. ServiceMax dovetails into the Salesforce CRM
Call Center application to drive all aspects of post-sales service delivery and management,
including entitlement verification, configuration management, field service engineer management,
dispatch management, service inventory management and depot repair. Customers using ServiceMax
inherit the security, customization, integration and other benefits of the Force.com platform as
well as the reliability, scalability and availability of salesforce.com's trusted global
The Force.com $1 Million Challenge is a venture competition for entrepreneurs and companies
building on the Force.com platform. Emergence Capital judged the entries and selected the winner.
There were seven main criteria in judging for the Force.com $1 Million Challenge:
- Likelihood of long-term company success
- Demonstration of customer success and user adoption
- Market opportunity
- Track record and passion of the entrepreneurial team
- Adoption and innovative utilization of the Force.com platform technology
- Financial plan
Maxplore Technologies provides on-demand service chain and field service management solutions
to businesses of all sizes, around the world. With its deep domain expertise, Maxplore offers
ServiceMax - an application suite that helps customers drive all aspects of post-sales service
delivery and management, including entitlement verification, configuration management, field
service engineer management, dispatch management, service inventory management and depot repair.
ServiceMax was developed on the Force.com platform and provides an end-to-end solution set, fitting
in seamlessly with the Salesforce CRM Customer Service and Support applications. Maxplore is
headquartered in Santa Clara, California and has an office in Bangalore, India. Please visit
http://www.maxplore.com for more information.
About Emergence Capital Partners
Emergence Capital Partners, based in San Mateo, Calif., is the leading venture capital firm
focused on early and growth-stage Technology-Enabled Services companies. Its mission is to help
build market leaders in partnership with great entrepreneurs. Emergence partners have funded and
helped build more than 35 TES companies, more than any other early-stage venture firm. Emergence
Capital has assets of over $325 million under management. Prior investments include companies such
as salesforce.com (CRM), SuccessFactors (SFSF), HireRight (HIRE), Genius, Intacct, inQ and
InsideView. For more information, visit www.emcap.com.
Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com/au/.
Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com/au/, or call 1800 667 638 (Australia) or 0800 450 064 (New Zealand).