Fujitsu Network Communications Selects Salesforce CRM to Improve Sales Operations
SAN FRANCISCO - February 11, 2009
Company leverages the Force.com platform to integrate with back-end SAP system, creating a central
point of access for key business data
- Salesforce.com [NYSE:
CRM], the enterprise cloud computing company, today announced that Fujitsu Network Communications,
a leading supplier of IT and wireline/wireless networking solutions, has improved its sales
operations with Salesforce CRM. Fujitsu is using Salesforce CRM for tracking customer accounts,
order management and sales forecasting. The company also leveraged the Force.com platform to
integrate Salesforce CRM with its back-end SAP system, providing access to key business data. As a
result, Salesforce CRM helps increase the efficiency and productivity of the sales team, and gives
management the insight needed to make more strategic business decisions.
Fujitsu Network Communications is one of the 51,800 companies of all sizes, industries and
geographies that comprised the salesforce.com customer base as of October 31, 2008. Revenue and
subscribers will be recognized as the service is delivered.
"Over the years, we've tried a number of CRM applications. Our sales teams always complained
they were cumbersome to use and not really helpful," said Jeff Meier, vice president of information
technology at Fujitsu Network Communications Inc. "Since implementing Salesforce CRM, we've been
pleased with the adoption rates and positive comments - everyone from field sales to upper
management is happy about how it helps them do their jobs better."
The company turned to Salesforce CRM for its rich feature set and the ease with which a
solution can be integrated and customized. It took just a few months to get Salesforce CRM
deployed, integrated and customized to Fujitsu's exact specifications.
"Salesforce CRM has proven to be so successful that we're looking to roll it out to other
Fujitsu companies," added Meier. "Our executives are excited about using Salesforce CRM to pull all
of our various business data into a single application, so we have a complete, 360-degree view of
global operations. We have big plans for Salesforce CRM."
About Fujitsu Network Communications Inc.
Fujitsu Network Communications Inc. is an innovator and strategic partner with over 20 years
of experience as a leading provider of wireline and wireless networking solutions that solve
critical business issues and enable new services. With the support of Fujitsu Limited (TSE:6702), a
$53B company with approximately 160,000 professionals in 70 countries, Fujitsu enables their
customers to build or seamlessly migrate to fully converged networks that improve network
performance and profitability. Over 400,000 Fujitsu network elements have been deployed by all
major carriers across North America. Fujitsu maintains a well established and highly regarded
position as a market leader by providing the best-in-breed data networking solutions that drive
next-generation access, core, and wireless networks. For more information, visit
Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com/au/.
Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com/au/, or call 1800 667 638 (Australia) or 0800 450 064 (New Zealand).