Salesforce.com Announces New Premier Training Program to Help Customers Harness the Power of Cloud Computing
SAN FRANCISCO, March 19, 2009
First subscription-based training program enables customers to maximize their Salesforce CRM and
Force.com ROI with unlimited, anytime training
-- Salesforce.com [NYSE:
CRM], the enterprise cloud computing company, today introduced Premier Training, a new
subscription-based training model that makes it easy for customers to train employees on Salesforce
CRM and Force.com to maximize user adoption, productivity and ROI. Premier Training includes
classes held at training centers around the world, virtual classes delivered by an instructor over
the Web, interactive self-paced online courses, certification exams, and additional services.
"Salesforce.com's new Premier Training program is designed for our customers' success and in
response to their request for easily accessible and unlimited training options," said Eric
Kelleher, Vice President of Worldwide Training and Certification, salesforce.com. "Companies can
ensure that every employee gets the most from Salesforce CRM and Force.com to drive bottom line
business results and truly harness the power of cloud computing."
Training by salesforce.com can help customers gain even more value out of their Salesforce
CRM investments. Customers trained by salesforce.com improve user productivity by 37 percent,
increase sales pipeline by 132 percent, and report a 39 percent improvement in customer retention
(source: MarketTools Inc., salesforce.com analysis).
"Salesforce.com's Premier Training is a great solution for giving each of our users the
skills they need to get the most out of Salesforce CRM," said Kyle Lawton, CEO, peerVue, Inc. "By
making training easy and convenient, we can implement best practices from the start, learn how to
build applications on Force.com and use all of Salesforce CRM's capabilities, ensuring our entire
team experiences the full value of the solution."
As use of Salesforce CRM and Force.com proliferates across organizations from sales,
marketing and service and support professionals to developers and IT departments, salesforce.com's
Premier Training is designed to train every user throughout the lifecycle of a project. The new
subscription-based training model gives employees anytime, unlimited access to training in online
and instructor led training and certification courses in a flexible, convenient and economical
solution from the experts at salesforce.com.
Pricing and Availability
Salesforce.com's Premier Training includes unlimited online and instructor-led virtual and
regional classes; one-day instructor-led classes at salesforce.com's annual Dreamforce user
conference; private administrator or developers classes; Annual Training Plan consultations and
custom courses; and Certification exams. Pricing for this subscription-based program is based
on the number of Salesforce CRM licenses and is available now in North, Central and South America,
and will be available worldwide later this year. For more information, please visit:
Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com/au/.
Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com/au/, or call 1800 667 638 (Australia) or 0800 450 064 (New Zealand).