Perfect for businesses of all sizes, CRM solutions offer unique benefits:

• Point-and-click customisation for CRM solutions appropriate to the way you sell
• Instant analytics enable your business to make more informed decisions
• Immediate global deployment of CRM solutions for online, offline, and mobile use
• Award-winning ease of use brings about widespread adoption

An effective sales organisation is crucial to a successful company. Salesforce.com's sales CRM products allow your sales teams to work in the most efficient way possible and ensure that your revenue keeps growing.

CRM Products for Sales

Salesforce.com CRM products provide your sales team with a complete view of your customers which is shared in real time with your support and marketing teams. Tracking your pipeline and optimising it this way allows you, ultimately, to close more deals than you could with traditional software CRM solutions.

To ensure your business's success, everyone in the extended sales team must be using the CRM solution, from the recently hired junior sales rep to the management and executives. And to ensure high adoption rates throughout your business, you can't beat Salesforce CRM solutions.

• Loved by reps. Sales reps need sales CRM solutions that simplify rather than complicate their jobs. With fast, easy access online, offline, or via mobile devices, integration with popular tools like Microsoft Office and Outlook and a user interface that PC magazine rated "simple and intuitive", salesforce.com's CRM products will be loved, and used, by your sales reps.
• Essential for managers. Managers need the right business CRM solutions to keep track of their sales reps' activities and pipelines. Thanks to effective opportunity management, forecasting, and limitless customisation capabilities, sales managers can be confident they are capitalising on their team's potential.
• Trusted by executives. Executives need the right answers to critical business questions quickly. CRM solutions from salesforce.com offer unique customisable analytics which allow executives to get answers in real time and insight into their business with a single click.

While traditional software CRM solutions might be able to provide you with all the features you're looking for (as well as many you're not looking for), can they deliver high adoption rates? Salesforce.com Business CRM solutions give you all the power of traditional sales CRM solutions -- without the need to maintain any software – in an application your sales and marketing teams will love. Put the power of cloud computing CRM solutions to work in your business.

The award-winning CRM solutions offered by Salesforce.com give you more features, more powerful customisation, easier integration, and the best end-user experience. What's more, thanks to our cloud computing model, our solutions can be deployed instantly, anywhere in the world, freeing you from the hidden costs, high failure rates, unacceptable risks and lengthy implementations inherent to traditional software CRM products.

Business CRM for Increased Sales

CRM solutions by Salesforce.com give businesses the best access to their sales data. Complete and easily customised, Salesforce CRM products empower companies to be more effective and efficient in their management of people and processes, allowing your reps the freedom to close more deals. With sales CRM solutions, reps spend more time selling and less time on admin.

• Lead Management. Managing sales leads efficiently and optimising lead distribution across sales and marketing are crucial for successful sales operations. CRM solutions by salesforce.com allow you to track enquiries about prospects and seamlessly direct qualified business leads to the right people. Your reps get instant access to the latest sales prospects and leads are never dropped or lost.
• Opportunity Management. Business CRM solutions enable your sales teams to work as a group to close deals more rapidly by providing a central location to update deal information and track opportunity milestones while keeping a record of all interactions related to these opportunities.
• Account and Contact Management. Salesforce.com's CRM solutions give your company a comprehensive view of each of your customers. With CRM solutions, your sales teams can gather all the necessary knowledge for every account and contact, facilitate cooperation and communication across your organisation, and build and maintain solid, enduring customer relationships.
• Approvals and Workflow. Salesforce.com's CRM solutions equip you with workflow management and automation capabilities, and CRM products can be easily tailored to your organisation's unique needs. The outcome is more control of routine activities, the removal of redundant tasks, automation of approvals and a closer adherence to your processes.
• Sales Forecasting and Pipeline. Organisations can ensure clear visibility into their sales funnels and pipelines thanks to the global, customisable forecasting capabilities in salesforce.com's CRM solutions. Precise and punctual forecasts of revenue and customer demand allow sales to increase pipeline, close more deals, align expenses with revenue growth and ultimately bring higher profits to the company.
• Reports and Dashboards. With reports and dashboards that are easy to customise, sales managers and executives have immediate access to the real-time data and analysis they need to run the business. Salesforce.com's CRM solutions include dashboards that collate all the necessary facts, providing a consolidated, immediate and real-time view of sales data.
• Sales Content Management. With salesforce.com's CRM products, your reps can have constant access to the most recent and relevant documents for the opportunities they're dealing with. Use Salesforce CRM to make tried-and-tested materials, such as competitive information, datasheets, presentations and other corporate documents, easily available in one location. Reps can use salesforce.com's business CRM application features, such as tagging, rating and subscription, to get the materials they need to close deals faster.
• Mobile. Sales reps can be even more productive with instant access to customer data held in CRM solutions using their BlackBerry, iPhone, or Windows Mobile devices.

Industry leader salesforce.com offers business CRM solutions to sales teams which enable them to compete and win in today's challenging economic climate.