More than 63,200 customers and 1.5 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals all thanks to sales force automation from salesforce.com.

Salesforce.com's sales force automation is much simpler to customise, making it easier and more comprehensive to use than conventional sales software. Instead of managing sales software and IT infrastructure, it allows reps, managers, and executives to focus on customer relationships.

Reps can therefore spend more time selling and much less on administration, thanks to sales force automation. The Salesforce CRM SFA suite is quickly adopted throughout the organisation, which contrasts with conventional sales force automation tools, becoming the sales tool of choice for reps both in the office and the field. Recent customer success figures show that, for both large and small companies across all industries, the results are unparalleled productivity and revenue growth:

• 52% increase in lead volume
• 27% boost in win rate
• Sales revenues up by 34%

Not surprisingly, salesforce.com's sales force automation far surpasses that of conventional sales software, or for that matter, of other sales tools, and has a customer satisfaction rate of 95%.

Sales Software Benefits without Software Headaches

Cloud computing-driven sales force automation-led by Salesforce CRM SFA-has pulled way ahead of traditional on-premise sales tools in recent years. This is because salesforce.com's sales force automation is more affordable and easier to learn and use. It is also globally accessible on demand. It frees companies from the huge upfront investment and complexity of server-based sales software that take forever to deploy.

The Most Comprehensive of Sales Tools

The ideal sales tool for optimising the full spectrum of sales activities is sales force automation from salesforce.com. It provides the sales tools for lead management and distribution, deal progress, territory alignment, and channel management, just to name a few. SFA is renowned for being easy to use which results in reps becoming more productive much faster than with traditional sales software. Altogether it produces a rapid, universal adoption, torrid sales productivity, and skyrocketing revenue growth.

• Sales Lead Management. Leads and opportunities are pursued quickly and never fall through the cracks with SFA. This is because you can manage, monitor, and distribute prospects to the right reps using the sales software.
• Opportunity Management. With Salesforce.com's SFA, a faster, smarter collaboration means higher productivity and greater pipeline visibility. This is done by Salesforce.com's sales force automation providing a single place to update prospect data, track milestones, and record every deal-related interaction. And, SFA is always securely accessible by everyone who needs it, because it's Web-based. Your entire team can instantly communicate and collaborate in real time with Salesforce CRM SFA from any continent and time zone -something you just can't achieve with outmoded on-premise sales software.
• Account and Contact Management. A 360-degree view of each customer and contact is provided by Salesforce.com's SFA. Through working with these sales tools everyone gains a deeper knowledge of every prospect and account, enabling better collaboration and fostering strong, long-lasting customer relationships.
• Activity Management. Reps need to stay organised and coordinate their activities to provide customers with prompt attention, and speed the closing of sales. Your teams stay on track and on schedule with the help of Salesforce CRM sales force automation sales tools such as activity tracking and collaboration, team management, activity scheduling, and real-time alerts. Activity reports can be generated for up-to-date snapshots of what's going on in your organisation, and tailored to fit the criteria you care about most.
• Analytics and Forecasting. Sales force automation from salesforce.com is more complete and comprehensive than other conventional sales software. It gives you an up-to-the-minute perspective on your entire business, and gives you easy-to-customise dashboards that provide consolidated views of real-time data on sales. Sales tools for sophisticated analytics let managers and executives evaluate pipelines, assess win-loss metrics, take the pulse of market demand, and much more.
• Customisable Sales Forecasts. You gain real-time forecasting capabilities with Salesforce CRM SFA, far beyond those of traditional sales software. With these sales tools you're empowered to create the timely, precise sales forecasting that is critical to expanding the business, aligning expenses, growing revenue, and predicting future demand. SFA from salesforce.com leapfrogs outdated sales software and alternative sales tools. This sales software enables you to set pipeline targets and quotas by rep and territory, create your own data views using the methodology and matrices you prefer, role up sales data across regions and levels, and analyse deviations between forecast and actual.
• Data Quality Management. Errors and leads that can mar analyses, impair forecasts and delay sales, such as duplicate contacts and accounts, are commonplace – but with sales force automation these can be easily eliminated. SFA provides tools and utilities for quickly cleaning and clearing your CRM database, including account merge, contact merge, lead search and merge, and data validation.
• Point-and-Click Customisation. Every company is unique and each has their own sales organisations and processes. Your specific business model can easily be tailored with Salesforce CRM SFA, as can your products and services and the methods and channels you use to sell them, which is a vast contrast to legacy sales software. The SFA experience of business professionals can be customised with point-and-click ease, while developers and IT professionals have a full palette of coding-level tools for deeper customisation, extension, and development.
• Integration to Anything and Everything. It is notoriously difficult to tie conventional sales software together with other systems. But sales software headaches and limitations become things of the past with SFA from salesforce.com. We give you an ease and breadth of integration other sales tools just can't match with our family of integration technologies-Force.com Connect. With Force.com Connect you can seamlessly integrate your SFA with any enterprise application or system, including SAP, Oracle, Microsoft, and other third-party solutions and sales software.
• Approvals and Workflow. The sales tools inside SFA let you create custom workflow management rules and triggers based on any business event or elapsed time period. This reduces delays to the processing of sales that occur via manual, haphazard, and unenforced contact and lead management systems. They can be quickly and easily modified as your needs evolve. Similarly, SFA from salesforce.com lets you set up multi-step approvals for any of your sales or business processes, such as discount requests or opportunity-close approvals. You can quickly and easily streamline routine activities, eliminate redundant tasks, quicken approvals, and enforce your best practices with these sales force automation capabilities.