Salesforce CRM Sales: the Gold Standard for Sales Lead Tracking

Our sales tracking software-as-a-service helps you succeed with capabilities that automate, streamline, and synchronise all your core sales activities.

With sales tracking software-as-a -service from salesforce.com, you can monitor new leads as they arrive and quickly distribute them across sales and marketing. You can track and instantly route prospect inquiries to the right reps. Plus, it’s easy to set up and enforce lead-qualification processes and page displays for various product lines or divisions. As a result, our sales tracking software-as-a-service keeps the entire sales lead tracking process moving forward efficiently.

Sales Lead Tracking to Opportunity Management

salesforce.com’s cloud-based sales tracking software-as-a-service makes the administrative side of the process simple. When it’s time to convert leads into opportunities, all it takes is a single click.

• Opportunity tracking. Salesforce CRM Sales smoothes and streamlines collaboration across your organisation. Our sales tracking software-as-a-service gives reps and managers a centralised place to update all opportunity-related information—. And you can tailor the application to fit your company’s established workflows and processes. With a rich, up-to-date data source at their fingertips at all times, reps and managers close deals faster.
• Product tracking. Later in the sales cycle, our sales tracking software-as-a-service is a real bonus, ensuring no one slips through the cracks. Salesforce CRM Sales lets you track product-level information for each opportunity, including quantity, standard price, quoted price, and product codes. You can send automatic notifications whenever a new product is appended to an opportunity or a discount threshold reached. And for each product, you can create revenue and quantity schedules to mirror delivery and payment terms.
• An end-to-end customer view. With salesforce.com’s sales tracking software- as-a-service, everyone benefits from a complete view of every prospect and customer. Salesforce CRM Sales equips your reps and managers with the tools to acquire deep knowledge of every contact and account, improve team collaboration, and build customer relationships.
• Opportunity update reminders. Scheduled email reminders ensure that sales teams keep opportunity information up to date. For example, managers can set up automatic, recurring emails for themselves and their teams right inside the interface of our sales tracking software-as-a-service.
• Competitor tracking. Our sales tracking software-as-a-service helps you monitor competitors and track key competitive issues on each deal. Roll up competitive data in win-loss reports to understand trends and emerging threats.
• Opportunity analysis. Improve sales lead tracking with fast, easy analysis of your CRM sales pipeline. Quickly identify and eliminate bottlenecks in the sales cycle and determine the cause of any downgraded sales opportunities.
• Multiple sales processes. You can also create customised processes and page displays for specific sales scenarios, whether tied to business units, product lines, or particular sales channels.

Extending Sales Tracking Software Capabilities: Account and Contact Management

• A complete account and contact repository. Unlike conventional sales tracking software, Salesforce CRM Sales serves as a single repository for everything, including contact information, customer org charts, the role of each contact in your business relationship, relevant documents, and partners involved in the account.
• Integrated account history. You can store and view a customer’s complete history in one place—including marketing campaigns, cross-sales opportunities, customer service cases, and other interactions. You can customise the information you capture and the views you create to suit the way you work. You can also define parent-child relationships between accounts to accurately reflect complex organisations with several subsidiaries or divisions.
• Team account management. From sales lead tracking to closing, you can use salesforce.com’s sales tracking software-as-a-service to specify everyone involved in managing each account. You can indicate respective roles (for example, executive sponsor, or dedicated support rep) and save time with automatic team assignment.
• Reference management. With our sales tracking software-as-a-service, you can also tag and manage accounts earmarked as references for sales and marketing.
• Client management. Salesforce CRM Sales gives you the flexibility to separately track and manage relationships with individual clients who are not part of a corporate entity or account.

Activity Management with Sales Tracking Software-as-a-Service

Activity management capabilities inside our sales tracking software-as-a-service keep your reps organised and in synch, ensuring that customers receive the attention they need.

• Activity tracking and collaboration. Use salesforce.com’s sales tracking software-as- a- service to monitor tasks and activities, schedule joint meetings, delegate tasks to team members, and set up activity templates for frequently or automatically assigned tasks.
• Calendaring. Salesforce CRM Sales lets you easily set and schedule reminders for appointments and other activities for yourself and others. Use our sales tracking software as a service to publish calendars for shared resources and team or company-wide activities.
• Activity history. Salesforce.com’s sales tracking software-as-a-service enhances opportunity management and sales lead tracking with a historical record of all activities related to each account, contact, and opportunity.