InfoWorld Takes Greater Advantage of Its Data by Integrating Salesforce with Other Systems

"As CTO, I want maximum flexibility, minimum cost, an elegant and open system—without the costs of in-house staffing, hardware, and software. Salesforce delivers all of the classic advantages of outsourcing, along with a Web services API that allows us to do almost anything we want on the development side to extend the system."


Challenge
  • Legacy IBM Lotus Notes-based system drained internal IT resources
  • Wanted more flexibility, less risk and less expense than packaged software offered
  • Needed more control and flexibility than conventional outsourced services provided
  • Wanted to get up and running quickly

Solution
  • Implemented Salesforce Enterprise Edition
  • Up and running in weeks with user-friendly Web interface and extensive out-of-the box functionality
  • The Web-based Force.com platform allows data to be packaged in ways not possible with legacy system

Results
  • Salesforce delivers all the advantages of outsourcing without compromising control and flexibility
  • InfoWorld gets more of its ideal functionality than what packaged software can provide
  • Unprecedented flexibility to extend and customize application and integrate with other systems the Force.com platform
 
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