casestudybuttonViocorp Weathers Rapid Growth and Change with Salesforce.com Cloud Computing

"Salesforce CRM and the Force.com platform have already had a major impact on our ability to grow our business organically, and we still feel as though we’ve only touched the surface of what it has to offer!"


Nick Bolton, Head of Sales and Marketing, Viocorp

Challenge

  • Implement a system capable of scaling instantly and effortlessly within periods of unpredictable growth
  • Automate key business processes and consistency across the board
  • Achieve a high level of functionality without requiring a massive up-front investment

Solution

  • Viocorp met and exceeded all its initial CRM requirements using Salesforce CRM Professional Edition and Salesforce CRM Partner Networks. It also has the scope to customise and develop new applications with the Force.com platform to fulfil niche market requirements.

Results

  • Centralised sales and marketing data and corporate documents
  • 24 x 7 “anywhere” access to real-time information
  • Increased productivity through streamlining of processes and process consistency
  • Shortened sales cycles
  • Increased sales leads by 25% to 30 per month, on average

Viocorp

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