Keynote Presentations

Enjoyed Advantage Tour as much as we did? Great! Now we've packed the keynotes up so you can relive it whenever you like.

Sydney Resources

Singapore

Melbourne

Auckland

Admin Keynote: Awesome Admins transforming businesses through innovation

Salesforce admins are the people who bring innovation to life. Fighting inefficiency, spreading innovation, and championing productivity wherever they can, Salesforce Admins are the humble heroes who connect their companies to their customers in entirely new ways. Learn how to deliver innovation and data driven business decisions at your company with Salesforce.

View Slides

Small Business Keynote: Learning from Fast Growing Businesses

Learn how small and medium businesses are gaining an unfair advantage with Salesforce. Salesforce leaders and guests discussed how to attract new business, delight customers, and grow faster than ever.

View Slides

Main Keynote: Get Ready for a New Kind of Customer Success

Innovative companies are using the cloud to achieve new levels of success by pivoting to their customers. We revealed new products and technology announced at the recent Dreamforce conference that will change how companies engage with customers. See examples from Olga Tennison Autism Research Centre, Lean In Foundation, Western Union and Cochlear.

View Slides

Business Transformation: How To Stay Ahead of The Game in The Digital Age

The world, and your customer, have changed. Never has there been a more important time to innovate, to be agile and to pivot to the customer. Harness the advances in social, mobile, cloud and data science to create new ways to connect with customers. Learn how Salesforce can help you do this today with our customer success platform.

View Slides

Customer Experience Keynote

Customer service is evolving as customers are increasingly connected to each other, to their devices, and to more products than ever before. The line between service and marketing is now blurred as companies try to deliver consistent experiences which build loyalty. Salesforce Product Manager Larry Robinson and guests discussed how organisations of all sizes and across all industries are using the customer success platform to deliver in-context service everywhere and provide smarter support in today's hyper-connected world.

View Slides

Main Keynote: Get Ready for a New Kind of Customer Success

Innovative companies are using the cloud to achieve new levels of success by pivoting to their customers. We revealed new products and technology announced at the recent Dreamforce conference that will change how companies engage with customers. See examples from Olga Tennison Autism Research Centre, Lean In Foundation, Western Union and Cochlear.

View Slides View Slides View Slides

Business Transformation: How To Stay Ahead of The Game in The Digital Age

The world, and your customer, have changed. Never has there been a more important time to innovate, to be agile and to pivot to the customer. Harness the advances in social, mobile, cloud and data science to create new ways to connect with customers. Learn how Salesforce can help you do this today with our customer success platform.

View Slides View Slides View Slides

Learning from Fast Growing Businesses

Learn how small and medium businesses are gaining an unfair advantage with Salesforce. Salesforce leaders and guests discussed how to attract new business, delight customers, and grow faster than ever.

View Slides View Slides View Slides