Dream it. Design it. Do it.

 

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Dream it.

Design it.

Do it.

Partner with Salesforce to redesign and
rebuild your customer experience.

Ignite: our proven process.

Ignite is Salesforce’s unique collaborative approach to help businesses design their Customer Company vision and execution roadmap. Through carefully designed interviews and workshops, our innovation team will work with key individuals in your company to rethink processes and reengineer how your company engages employees and customers.

You'll get a complete business vision, execution plan, business case and app prototypes in 9 weeks.

Contact us ›

ignite_overview_1_460x410

Partner with Salesforce to redesign and rebuild your customer experience.

img_solutions_public_sector_overview_990x460

Ignite: our proven process.

Ignite is Salesforce’s unique collaborative approach to help businesses design their Customer Company vision and execution roadmap. Through carefully designed interviews and workshops, our innovation team will work with key individuals in your company to rethink processes and reengineer how your company engages employees and customers.

You'll get a complete business vision, execution plan, business case and app prototypes in 9 weeks.

Contact us ›

 

Build a more human company.

The Internet makes immediate engagement, transparency, and choice possible, and customers these days won’t settle for less. Our team works from within your business and pulls innovative ideas from other industries to create an authentic customer experience that surpasses these expectations.

Build a more human company.

The Internet makes immediate engagement, transparency, and choice possible, and customers these days won’t settle for less. Our team works from within your business and pulls innovative ideas from other industries to create an authentic customer experience that surpasses these expectations.

Ignite change from within.

Your own people have a wealth of insight. Use it. Our approach is to assemble a cross-functional team of your most customer-centric employees and expose them to social, mobile, and the cloud. By enabling them to re-imagine your customer experience, we’ll help you set free the genius within.

Ignite change from within.

Your own people have a wealth of insight. Use it. Our approach is to assemble a cross-functional team of your most customer-centric employees and expose them to social, mobile, and the cloud. By enabling them to re-imagine your customer experience, we’ll help you set free the genius within.

 

Bring together the art and science of the possible.

An inspiring vision is of limited value until it has a pragmatic execution plan to support it. Ignite efficiently and rapidly delivers your complete answer: Business Solution Vision + Prototypes + Business Case + Technology Execution Blueprint.

Bring together the art and science of the possible.

An inspiring vision is of limited value until it has a pragmatic execution plan to support it. Ignite efficiently and rapidly delivers your complete answer: Business Solution Vision + Prototypes + Business Case + Technology Execution Blueprint.

Never stop innovating.

Modern technology has proven that success comes through iteration. We don’t believe in one-off solutions. We’re constantly evolving our platform to provide you with the means to experiment, fail quickly, and succeed more.

Never stop innovating.

Modern technology has proven that success comes through iteration. We don’t believe in one-off solutions. We’re constantly evolving our platform to provide you with the means to experiment, fail quickly, and succeed more.

Success stories.

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Rethinking recruitment.

Drawing from insights from several global industries, we developed a new model for contractor recruitment.

We enabled a global recruiting leader to generate:

  • New revenues by increasing fill rates, increasing direct hiring, and reducing ramp time.
  • Efficiencies through faster onboarding, reduction of administrative activities, and reduced employee attrition.
  • Satisfaction by saving recruiters and contractors time with proactive, automated support.
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Transforming leads and referrals.

Working closely with IT, we engaged multiple parts of a leading global retail bank to help them collaborate and build better relationships with their customers.

This supercharged collaboration produced:

  • Increased lead and referral conversion rates into new product purchases.
  • Higher quality of leads.
  • Less time spent managing leads and referrals.
  • Enhanced employee and customer experiences.
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The ultimate customer journey.

Over 9 weeks, we built a unified digital front office vision, execution plan, and business case for a leading global insurer.

The result:

  • Four different silos merged into one task force.
  • Unified all digital customer touch points.
  • Every experience made to be simple and fun.

The Ignite team has led exciting innovation programs in nearly every industry.

Contact us ›