Performance

High-Speed Performance You Can Verify and Trust

Many vendors promise fast performance. Salesforce.com delivers. Rather than seeking to match the performance levels of on-premise ERP vendors, salesforce.com has matched the much higher performance levels of leading business and financial Web sites.

To achieve this level of performance, salesforce.com’s Force.com platform has been designed to simultaneously support high levels of both concurrent users and integration API traffic. For example, in the second quarter of our 2007 fiscal year alone, our systems supported over three billion transactions at an average response time of less than 300 milliseconds per transaction. Ongoing investments in the latest hardware, software, and networking technologies from the world’s leading infrastructure vendors ensure an extremely rapid response time and enable near real-time replication for high availability and disaster recovery.

Don’t take our word for it—go to trust.salesforce.com to see for yourself. Here you can access both real-time performance statistics and historical performance metrics, both for the entire service and for individual servers. It’s information no other on-demand provider is willing to reveal.

How Salesforce.com Achieves Consistently High Performance

  • A multitenant architecture for large-scale, on-demand success.
  • The fastest Web, application, and database servers available.
  • High-performance network technologies, including leading switches and routers, load-balancing technologies, firewall technologies, and so on.
  • Three service centers, spread across North America, operating with dedicated, carrier-class bandwidth and multigigabit IP transit for external customer traffic. 
  • Identical customer data replication at all three centers to ensure that performance and service levels are not affected if operations fail over to a backup data center.