Sales Cloud for Sales Operations

Customise and automate the sales process by making data-driven decisions every step of the way.

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  • Streamline sales. Automate business processes.

    Manage success by automating complex business processes with drag-and-drop simplicity. Create workflows that guide sales agents through qualification conversations, intelligently recommend next steps, and automate manual tasks like orders or proposals.

  • Customise the sales cycle and make insightful decisions.

    Now you can easily set up lead routing and scoring directly in Sales Cloud. Use flexible reports to drill into data on any field in Salesforce, and get automatic updates and alerts to speed up management decisions.

  • Hit the ground running with dedicated support and partners.

    Customise, integrate, and extend Sales Cloud with our strategic partner network, open APIs, and broad AppExchange marketplace. Whether you’re looking for training, consulting services, or the expertise of the world’s largest concentration of Salesforce innovators, it’s all here.

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Learn more about the top Sales Cloud Lightning features for sales professionals:

Lead Management
Show the impact of your marketing activities on your sales pipeline and invest your time on the hottest leads.

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Workflow and Approvals
Design and run any business process with point-and-click simplicity. Manage success with flexible approval processes.

Learn more

AppExchange
Extend Salesforce to any role, department, and industry by tapping the power of the world’s leading business app marketplace.

Learn more

Cloud Services
Get the most out of Salesforce and maximise ROI faster with expert service, support, and training.

Learn more

Lead Management

Show the impact of your marketing activities on your sales pipeline and invest your time on the hottest leads.
Learn more

Workflow and Approvals

Design and run any business process with point-and-click simplicity. Manage success with flexible approval processes.
Learn more

AppExchange

Extend Salesforce to any role, department, and industry by tapping the power of the world’s leading business app marketplace.
Learn more

Cloud Services

Get the most out of Salesforce and Maximise ROI faster with expert service, support, and training.
Learn more

Take an interactive guided tour.

See how companies of all sizes can use Salesforce to drive success on every deal, everyday. This interactive tour guides you through the different capabilities of the world’s #1 CRM app today.

GUIDED TOUR

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