Sales Cloud Success Plans

Choose from four plans to help your team sell smarter and faster.

 

Standard Success Plan

Every Sales Cloud customer gets the Standard Success Plan, which includes basic training to get you started. You also get access to community-based best practices and Web-based support to help solve technical issues.

Sales Cloud
  • Getting Started training courses

    Use our “Getting Started” online course catalogue to quickly learn all the basics to begin using Sales Cloud.

  • Self-help library

    Access a broad library of knowledge articles and community resources to guide you through any situation.

  • Online support

    Submit support cases online to get help with any technical issues you encounter.

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Premier Success Plan

The Premier Success Plan includes enhanced support, resources, and training to drive Sales Cloud adoption and increase your ROI.

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  • Increase Sales Cloud adoption and business productivity.

    Premier Success customers experience an average increase of 52% in user adoption and 37% increase in productivity. You’ll have unlimited access to over 130 online courses and best practice coaching by Sales Cloud experts. Premier Success also includes access to Accelerators – personalised engagements, delivered by Salesforce experts, designed to help you achieve specific business improvements with Sales Cloud.

  • Ensure fast problem resolution.

    Our 24/7 customer support delivers fast, expert answers for your how-to questions and technical issues. Should critical issues arise, you’ll receive an initial response within one hour.

  • Get development support.

    Build custom Sales Cloud applications faster. Get priority access to our most skilled developers who will troubleshoot and provide code reviews to make sure you’re on the right track.

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Premier+ Success Plan

The Premier+ Plan comes with all the benefits of Premier and gives you an extra advantage by extending your team’s capacity to resolve administrative and configuration tasks.

Sales Cloud
  • Extend your team with Administration Services.

    Our team of certified administrators provides more than 100 services to help you maintain and update your Sales Cloud. They’ll take care of tasks like creating users, reports, workflows, and dashboards, so you can focus other strategic initiatives for your business.

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Sales Cloud

Questions? We’ve got answers.

You don’t learn everything in life by reading a manual. So, if you have questions about Salesforce products, services, implementation, getting started, or anything else, please ask us. Our highly trained staff is ready to help.

Contact us

Or call 1800 667 638 (AU), 0800 450 064 (NZ)

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