Implementation and Configuration

Tangible Results and Faster ROI

Nothing is more frustrating than waiting months or years to see a return on a business investment—especially something as important to your business as customer relationship management (CRM). With salesforce.com and our packaged services, the wait is over.

QuickStart Services

Based on customer research and thousands of successful Salesforce deployments, we have created our QuickStart family of services. These services will help you begin to achieve a return on your investment in less than five days with our award-winning, on-demand CRM solution.

QuickStart services capture your unique organizational requirements. Our business analysts map solutions that address your problems and accelerate business processes and productivity. We offer fixed-price QuickStart packages for customers with 50 or fewer users. Larger customers can also benefit from our QuickStart methodology through custom scoped projects.

Benefits:

• Dramatic improvements in a short period of time
• A road map to help you meet future business needs
• Higher end-user adoption and more efficient use of your CRM investment
• Knowledge transfer to help you implement or further optimize your solution on your own
• Metrics to help you manage your business

The QuickStart family of services includes:

• QuickStart Assist: A remote or on-site service that helps new customers configure the application to address their key business processes
• QuickStart Optimize: A remote or on-site service that helps existing customers configure the application to address their key business processes

New Release Optimize

Unlike traditional software, which can go years between releases and is time-consuming to upgrade, salesforce.com’s on-demand CRM products and platform deliver new features frequently and immediately—no upgrades necessary! This benefits salesforce.com customers, but it can be challenging to maximize.

To take advantage of our rapid innovation, Successforce Consulting has created the New Release Optimization package. Bundling expert Successforce Consulting with new feature training, this package enables customer of all sizes to maximize their Salesforce investment through the following:

• Discovery Workshop to identify new solutions for your most pressing needs
•  Examples of new features in action—live in your own Salesforce instance
• Implementation roadmap describing further opportunities to leverage new features
• Two New Feature Workshops – Workflow Field Updates and Approvals and Data Validation

For Additional Information

To find out how you can accelerate your CRM success with QuickStart services or how our Successforce Consulting team can help with more complex projects, contact your account executive.