Your Business Growth Machine
Intro: Run Your Business with Ease
Managing customer information and interactions is a snap with Salesforce CRM. No more digging through various spreadsheets, emails, and databases: Everything you and your colleagues need is stored in one place and accessible from anywhere. And you can customize Salesforce CRM to work the way you do.View Demo
Sales: Win More Business—Faster
Close deals more quickly with one place to store and update information, record interactions, and track deal progress. You get better visibility into your business including a quick and easy forecast.View Demo
Marketing: Reach New Customers
Capture phone, email, and Web leads—all inside Salesforce CRM—and send them automatically to the right person for follow up. You can see which campaigns bring in the most revenue so you’ll know where to spend your marketing dollars next time.View Demo
Customer Support: Leave Them Saying "Wow"
When customer support is top-notch, everyone wins--customers, employees, and your company’s bottom line. Use Salesforce CRM to capture all your customer information in one place and provide stellar service every time via phone, email, Web, and chat. View Demo
More Business, Fewer Headaches
Easy to Use
Salesforce CRM is as easy to use as the Web sites you use every day. You can log in from anywhere, view and update customer data, and work with your colleagues—anytime you want. Just like on Amazon.com, Google, and other consumer sites, you can get started right away and see a big impact on your business in no time.
Click to Customize
No two companies are exactly alike. Think about everything that’s makes your business unique: your processes, your business model, and the one-of-a-kind products or services you offer. That's why Salesforce CRM makes it easy for you to customize the application to fit the unique needs of your company and industry.
No Software Hassles
Never buy, install, or upgrade software again. With Web-based applications like Salesforce CRM, upgrades are automatic, which means you’re always on the latest version. All your customizations and integrations last through every upgrade.
Security You Can Count On
Salesforce.com ensures that your customer data is protected with physical security, data encryption, user authentication, application security, and more. Using the latest firewall protection, intrusion detection systems, and proprietary security products, salesforce.com gives you the peace of mind that only a world-class security infrastructure can provide.
Pay As You Go
With Salesforce CRM, there are no up-front fees. Instead, you pay as you go and can see a return on your investment right away. Upgrading to the latest version of the application is included in your subscription, so you never have to worry about additional costs.
The Right Solution for Your Business
How to Buy
Get started with Contact Manager for as little as $5 per user per month. Then, as your company grows, Salesforce CRM will grow with you. It's easy to upgrade anytime to a more advanced edition, and when you do, all of your customizations and reports will automatically upgrade with you.
Follow These 3 Easy Steps to Get Started:
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| Contact Manager | Group | Professional | ||
| Manage your business contacts and customers | Get started with basic CRM for small groups |
A complete picture of your customer interactions |
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| $5/user/month | $35/user/month | $95/user/month | ||
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| Number of users | Up to 5 | Up to 5 | No user limit | |
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| Web-based contact management | ||||
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| Run activity reports | |
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| Manage tasks and meetings | |
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| Works with any email application, including Outlook & Gmail | |
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| 99.9% availability | |
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| Basic CRM for small groups | ||||
| Capture Web site leads | |
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| Track sales opportunities | |
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| Run sales reports | |
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| Get real-time dashboards | |
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| 12x5 phone support* | |
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| Google AdWords tracking | |
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| Comprehensive CRM | ||||
| Custom dashboards | |
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| Support case tracking | |
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| Sales forecasting | |
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| Campaign management | |
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| *Learn more about our multiple levels of support. | ||||
| Interested in more advanced editions? Learn more. | ||||
Getting Started with Salesforce CRM
Welcome! You can find everything you need here to get your business running on Salesforce CRM. Read the FAQ's, watch video tutorials and don't forget to visit the Small Business Community where you can get answers to all your questions from other Salesforce CRM users and experts.
Get Started With Your TrialQuick overview of Contact Manager Edition How do I import my contacts from Outlook? How do I import my contacts from ACT!? |
Manage Your ContactsHow do I track my customer interactions? How do I send a mass stay-in-touch email? How do I manage customers in Salesforce CRM?* How do I convert leads?* How do I manage the sales process in Salesforce CRM?* |
Set Up Your EmailHow do I connect Gmail with my Salesforce CRM? How do I connect Outlook with my Salesforce CRM? Analyze Your Data |
Customize Salesforce CRMHow do I change the look and feel of Salesforce CRM? How do I create a custom field? |
Billing FAQWhat forms of payment do you accept? How do I increase the number of seats available in saleforce.com? How do I upgrade or renew my salesforce.com edition? View all billing questions... |
Beyond Salesforce CRMHow do I use Salesforce CRM with Google Apps? What is the AppExchange and how do I use it?* How do I buy Contact Manager or Group Edition? |
*Group Edition or higher only
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Customer Success Stories