Nonprofit and higher education

 

Build stronger
constituent relationships

The rising popularity of social media means there are more ways than ever to connect with the people who matter to your organization. Build relationships with the communities that can help you grow, and find ways to deliver your programs and services in innovative and efficient new ways. The Salesforce.com Foundation can help–with discounts for qualified institutions and organizations.

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Rally constituents around your cause

Why not use social media for social good? Develop a social profile of your constituents so you can build more meaningful relationships and engage them more fully in your mission. Like the American Red Cross, who tracks thousands of volunteers, donors, and partners to gain deeper insight into their “likes” and influence.

 

Victim Support NZ

Connect people and data in the Service Cloud to supercharge support services

With Salesforce Service Cloud connecting Victim Support with volunteers across the country cases travel seamlessly in workflow through the end-to-end cycle, from the moment a crisis call comes in. Nothing is forgotten, no question unasked. Volunteers have mobile access to their assigned cases in the field and can upload case notes on the spot with far greater accuracy than relying on recall. Expenses are logged in situ, saving hours of admin time per week.

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