Salesforce.com Awarded Second Five Star Rating from PC Magazine

SAN FRANCISCO, CA — May 23, 2002 — Salesforce.com, the market leader in online customer relationship management (CRM), today announced PC Magazine has awarded it a five-star rating for its new Enterprise Edition. This new salesforce.com product, targeted at larger and more complex organizations, combines salesforce.com's robust CRM solution and online architecture with the advanced customization, Web Services integration, and administration capabilities required by large businesses. This honor follows a previous 5-star rating received for the salesforce.com Professional Edition. The full review appears in the May 21 issue of PC Magazine.

In its review, PC Magazine cited the new customer self-service module, campaign management capabilities, and ease-of-use as key features of the new Enterprise Edition. The advanced administration, customization, and integration functionality were also highlighted.

"Salesforce.com has made a name for itself delivering affordable, online CRM solutions," said Michael Miller, editor-in-chief at PC Magazine. "With Enterprise Edition, the company breaks into the big leagues with self-service and campaign management modules, new user administration features and advanced customization and integration functionality."

"With Enterprise Edition, salesforce.com is proving the relevance of Web Services to enterprise applications - and offering companies a cost-effective, low-risk option to conventional client-server enterprise software, " said Marc Benioff, chairman and CEO of salesforce.com. "We are honored to receive this important recognition of our efforts from PC Magazine."

PC Magazine reviews provide unbiased, detailed technical analysis of a product's features, performance, ease-of-use, design and competitive positioning. This honor comes only three months after the launch of salesforce.com Enterprise Edition, a product that has already garnered widespread adoption among salesforce.com's customer base.

Salesforce.com currently has over 4,500 customers for its online CRM solution, including global leaders such as Le Meridien, Autodesk, and Daiwa Securities SMBC Europe. Salesforce.com provides multinational companies of all sizes with an enterprise-class CRM solution at a fraction of the cost, fraction of the time, and fraction of the risk of traditional software systems. Salesforce.com delivers its CRM solution as an online information utility via a Web Services infrastructure. In the past year, salesforce.com has added more CRM customers than have Siebel, PeopleSoft, Oracle, and SAP combined.

About salesforce.com

Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com, or call 1-800-NO-SOFTWARE.