Now Available In Ten Languages Including Chinese and Korean

New Korean and Chinese language support now available to any of 5,200 worldwide customers with presence in Greater China and Asia

SAN FRANCISCO, CA - November 20, 2002 -, the market leader in online customer relationship management (CRM), today announced that it has broadened its global functionality with the addition of language and currency capabilities in Korean and Chinese. is now available in ten languages throughout the top CRM markets in North America, Europe, and the Asia-Pacific region, including Japanese, German, French, Spanish, Italian and Swedish. Over 5,200 customers in 107 countries have already selected's unmatched functionality over the limited options offered by competing hosted solutions. With the addition of Korean and Chinese capabilities, strengthens its product to optimally serve both its Asia-Pacific customers and U.S. and European-based multinational companies who want to efficiently share customer information with regional headquarters, branch companies and representative offices in Greater China and Asia.

Built from the ground up to support the requirements of international business, is the first CRM provider that is truly global in scope. Its unique Web Services-based architecture allows users to log on anywhere in the world and view the necessary data in their native tongue. No other CRM product offers global businesses the critical functionality that does. In addition to multi-language capabilities, also offers multi-currency support that allows users to track opportunities, forecast and run reports, and measure the results of campaigns with localized elements.

" provides global businesses with real-time access to customer information from any web-enabled device, in any of the ten main languages used to do business and with fully localized reporting processes," said Marc Benioff, chairman and CEO of "This flexible, dynamic nature of makes it the ideal solution for managing customer information throughout the world, and none of our competitors have anything remotely like it."'s 5,200 customers include global leaders such as Le Meridien, Autodesk and USA Today. delivers its CRM solution as an online information utility via a Web Services infrastructure. In the past year, has added more CRM customers than Siebel (NASDAQ:SEBL), PeopleSoft (NASDAQ:PSFT), Oracle (NASDAQ: ORCL) and SAP (NYSE: SAP) combined.

About is the world’s largest provider of customer relationship management (CRM) software. For more information about (NYSE: CRM), visit:

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase applications should make their purchase decisions based upon features that are currently available. has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit, or call 1-800-NO-SOFTWARE.