Salesforce.com Grants Equity Awards Under Its Inducement Equity Incentive Plan

SAN FRANCISCO – Oct. 25, 2011 - Salesforce.com [NYSE: CRM], the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today reported that it granted equity awards under its 2006 Inducement Equity Incentive Plan (the "Plan") to new employees who joined salesforce.com in connection with its previously announced acquisition of Assistly, Inc. The Plan was originally adopted by the Board of Directors in May 2006 in accordance with New York Stock Exchange Rule 303A.08.

Assistly is a pioneer in the new world of instant customer-service help desk applications that can be set up in minutes. With Assistly, salesforce.com further democratizes the Salesforce Service Cloud, expanding its potential reach to millions of companies. Now with approximately 104,000 customers, salesforce.com has always been the leader in democratizing enterprise applications for businesses of all sizes. Today, more than 17,000 companies are using the Service Cloud to connect with customers across both traditional and social channels; engage directly with their customers over Facebook, Twitter and other social communities; and leverage mobile capabilities like Apple’s FaceTime.

Salesforce.com announced the acquisition of Assistly on September 21, 2011.

Under the Plan, salesforce.com has granted non-qualified options to five employees to purchase a total of 49,841 shares of its common stock. The grants were made as of October 25, 2011 at an exercise price of $129.56 per share. All of these stock options were granted on terms that include the following: exercise price equal to the closing price of Company stock on the New York Stock Exchange on date of grant, five-year term and vesting over four years with 25 percent of the shares vesting on the first anniversary of the grant date and the balance vesting monthly thereafter in 36 equal installments, subject to continued service through each applicable vesting date.

Salesforce.com also plans to grant a total of 25,700 restricted stock units ("RSUs") to 27 employees under the Plan in November 2011. The terms of these RSUs are as follows: five-year term and vesting over four years with 25 percent of the RSUs vesting on the first anniversary of the grant date and the balance vesting quarterly thereafter in 12 equal installments, subject to continued service through each applicable vesting date.

In addition, salesforce.com also plans to grant a total of 32,518 RSUs to 20 employees under the Plan in November 2011. The terms of these RSUs are as follows: five-year term and vesting over three years with 33 percent of the RSUs vesting on each of the first anniversary of the grant date and the balance vesting quarterly thereafter in eight equal installments, subject to continued service through each applicable vesting date.

Salesforce.com also plans to grant a total of 141,528 RSUs to four employees under the Plan in November 2011. The terms of these RSUs are as follows: five-year term and vesting over three years with 33 percent of the RSUs vesting on September 20, 2012 and the balance vesting quarterly thereafter in eight equal installments, subject to continued service through each applicable vesting date.

Each of the new employees who received an equity award is a non-executive employee and was previously with Assistly and joined the Company as a result of the acquisition.

About salesforce.com

Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com, or call 1-800-NO-SOFTWARE.