SALESFORCE GOVERNMENT HHS CASE MANAGEMENT

A cloud-based case management solution

Introducing a client-centric, case management platform for Health and Human Service agencies. Empower caseworkers with best practices at each step of the lifecycle. Unlock data, open up mobile access, and deliver faster time-to-value, all in the name of better client care.

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A cloud-based case management solution

Introducing a client-centric, case management platform for Health and Human Service agencies. Empower caseworkers with best practices at each step of the lifecycle. Unlock data, open up mobile access, and deliver faster time-to-value, all in the name of better client care.

GET THE DATASHEET

UNTANGLE COMPLEX CASE MANAGEMENT

Connect clients to services and deliver on the HHS mission.

Salesforce HHS Case Management gives agencies better tools to help them deliver social services more efficiently and become more client-focused to meet rising demands.

As more people are seeking government assistance, with needs that span multiple programs, agencies want modern systems that help them connect people and families to the services they need:

76%

of HHS professionals want faster time-to-value across IT solutions.

A modern platform

A 21st century app. Support for today’s mobile devices. Easy-to-use, secure portals to share information with providers and clients.

Guided interactions

Embedded best practices guide caseworkers through the case lifecycle, help them keep up with changes and reduce the likelihood of clients slipping through the cracks.

Deploy fast and keep innovating

Lower risk and time to value with an off-the-shelf app designed around your organization’s needs. Unlike custom build, the app stays current with three upgrades a year.

 

 

76%

of HHS professionals want faster time-to-value across IT solutions.

 

UNTANGLE COMPLEX CASE MANAGEMENT

Connect clients to services and deliver on the HHS mission.

Government Case Connect gives HHS agencies the ability to deliver services in a way that is both relevant and efficient within today’s evolving world of comprehensive, effective client care. As more people with more complex needs are looking for support in the midst of an industry adapting to the Affordable Care Act, caseworkers need tools that remove resulting disconnect between client and agency:

A modern platform

A 21st century app. Support for today’s mobile devices. Easy-to-use, secure portals to share information with providers and clients.

Guided interactions

Embedded best practices guide caseworkers through the case lifecycle, help them keep up with changes and reduce the likelihood of clients slipping through the cracks.

Deploy faster and keep innovating

Lower risk and time to value with an off-the-shelf app designed around your organization’s needs. Unlike custom build, the app stays current with three upgrades a year.

 

 

 

Capturing the shift in client expectations

Technology trends driving change across communities — from preferences, to habits, to needs — give HHS agencies an unprecedented opportunity to support client-first missions with client-first strategies. Leaders that treat these trends as resources, better informing policies and process, increase potential as a true 21st century government organization.

Mobile

Mobile devices are increasingly preferred means of interaction for your employees and the people they serve. Apply best practices, leapfrog the innovation process, and make services more accessible.

There’s an app for that.

People are accustomed to using apps to order food, rides, and an array of other services. Government services often still require paper forms and in-person interactions.

IoT

As more devices come online capturing pertinent care information, caseworkers need the ability to incorporate data real-time to inform their work.

Capturing the shift in client expectations.

Technology trends driving change across communities — from preferences, to habits, to needs — give HHS agencies an unprecedented opportunity to support client-first missions with client-first strategies. Leaders that treat these trends as resources, better informing policies and process, increase potential as a true 21st century government organization.

Mobile

Mobile devices are increasingly preferred means of interaction for your employees and the people they serve. Apply best practices, leapfrog the innovation process, and make services more accessible.

There’s an app for that.

People are accustomed to using apps to order food, rides, and an array of other services. Government services often still require paper forms and in-person interactions.

IoT

As more devices come online capturing pertinent care information, caseworkers need the ability to incorporate data real-time to inform their work.

 

You have questions. Our reps have answers.

Every organization has its own unique challenges and opportunities. So Salesforce creates unique solutions, geared to your industry, to help you take full advantage of social, mobile, cloud, and analytics as you transform your organization. Learn how.

CONTACT US

Questions? Our reps have answers. 1-844-807-8829

Salesforce Customization

You have questions. Our reps have answers.

Every organization has its own unique challenges and opportunities. So Salesforce creates unique solutions, geared to your industry, to help you take full advantage of social, mobile, cloud, and analytics as you transform your organization. Learn how.

Questions? Our reps have answers. 1-844-807-8829

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