SALESFORCE GOVERNMENT HHS CASE MANAGEMENT
Technology trends driving change across communities — from preferences, to habits, to needs — give HHS agencies an unprecedented opportunity to support client-first missions with client-first strategies. Leaders that treat these trends as resources, better informing policies and process, increase potential as a true 21st century government organization.
There’s an app for that.
People are accustomed to using apps to order food, rides, and an array of other services. Government services often still require paper forms and in-person interactions.
As more devices come online capturing pertinent care information, caseworkers need the ability to incorporate data real-time to inform their work.