Success Plans: Expert Salesforce Support

Welcome to the family of Salesforce Success Plans, protection and support plans that deliver training, online tech support, and other resources to help you and your team get more out of Salesforce. If you want even more benefits, like 24/7 tech support, Accelerators, and admin services, consider upgrading to our Premier and Premier+ Success Plans.

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Success Plans: Expert Salesforce Support

Welcome to the Standard Success Plan, a protection and support plan that delivers training, online tech support, and other resources to help you and your team get more out of Salesforce. And if you want even more benefits, like 24/7 tech support, Accelerators, and admin services, upgrade to our Premier or Premier+ plans.

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Success Plans at a Glance

Success Plans at a Glance

 
Standard
 
 

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Success Resources

Self-service resources including help site, knowledge base, and community

Support

Online case submission

2-business day response

Training

“Getting Started” online catalog

 

 
Premier
 
 

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Success Resources

Best practices to drive user adoption and productivity

Access to Salesforce Accelerators

Access to Success Managers

Premier Community - Quick access to Salesforce experts

Premier Expert Hours - Interactive webinars with Salesforce experts

Support

24/7 toll-free phone and online

1-hour initial response for critical issues

Premier developer support

Training

Premier online training catalog

Role-based learning paths

 

 
Premier+
 
 

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Get all Premier features PLUS

Admin Services

Salesforce-certified team to maintain your Salesforce solution

 

Ready for the benefits of Premier or Premier+? UPGRADE NOW

Ready for the benefits of Premier or Premier+?

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See what else Premier Success can do for
your business.

See what else Premier Success can do for your business.

 

Maximize Your Marketing Success

Get a closer look at how our Premier Success Plans can help you reach your marketing goals faster.

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Improve Customer Relationships

See how Salesforce experts helped iolo Technologies learn how to quickly build email campaigns using Journey Builder.

DOWNLOAD CASE STUDY

 

Get Expert Guidance

Learn how fast, focused engagements — Accelerators — can help you reach maximum business value.

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