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Success Services: Training, Certification, Support, and Consulting Programs

Get expertise and insights to get faster business results. Visit our site for a comprehensive look at the many ways Success Services can help maximize your Salesforce investment.

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Success Theater materials

Check out all the materials presented in the Success Theater during the New York World Tour. You’ll learn best practices and adoption strategies that help get the biggest ROI from your Salesforce tools.

 
  •  Prepare for Success
    Understand how to define your vision, inspire your team, and plan your journey. These proven approaches will help you determine your key players, identify and prioritize business objectives, understand the ways to measure success, and more.

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  •  Getting Data into Wave
    Wave Analytics allows business users to rapidly explore any data from any device. Learn how to get your data onto the newest cloud in the Customer Success Platform.

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  •  5 Tips for Better Adoption
    You’ve built your foundation on Salesforce — now it’s time to ensure your ongoing success. Get these must-know change management and training strategies that will turn users into evangelists.

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  •  Change Management Best Practices
    Your plan is on track but is your company ready? Change management means great communication, understanding business impact, establishing governance, and addressing behaviors. Learn the strategies you need to get your team on board and ready for a seamless transition.

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  •  Accelerate Your Success with Salesforce Accelerators
    Salesforce Accelerators put you on the fast track to results with targeted engagements designed around your business challenges. Learn how to push your organization into top gear with experts Kevin Flowers and Jesse Endo.

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  •  Top Tips for Administrators
    As a Salesforce administrator, you’re a key player in your organization’s success. Learn the essential strategies that help ensure successful implementation, scalability, and ongoing management.

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  •  How to Do More with Less
    With deep industry experience helping more than 100,000 customers, we have countless ways to help you do more with less. Learn amazing Salesforce tips and tricks that provide a big bang for your investment buck.

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  •  VetForce: Salesforce for Military Veterans
    Get to know VetForce, the Salesforce for veterans program. You’ll learn about Salesforce training for veterans, career paths for VetForce alumni, and connect with the VetForce community.

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Circles of Success materials

Circles of Success are small group discussions moderated by Salesforce experts. These popular sessions are consultative in nature and give you a chance to discuss your top business challenges. Download the Circles of Success materials presented during the World Tour here — and register for an upcoming session today!

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  •  Become a Data Management Rockstar
    Data management is a challenge impacting all areas of your business. This Circle of Success will help you discover available features, as well as best practices for using Salesforce data management tools.

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  •  Business Metrics for Success with Salesforce
    If you’ve had trouble determining the best key metrics for your business, this Circle of Success will give you ideas on what to measure and how to measure it. We’ll help you understand the key business drivers to creating metrics, reports, and dashboards.

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  •  Track & Move the Adoption Needle
    It’s time to get your team excited about Salesforce. This Circle of Success explores how other companies get employees to adopt Salesforce for the long term through regular communication, executive sponsorship, and incentives. Whether it’s carrot sticks or value, learn how to find the right motivation and map out your strategy.

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Learn more about new Salesforce Accelerators.

This free webinar, “Introducing Salesforce Accelerators,” is the fastest way to get to know Accelerators. We’ll explain how to use Accelerators to achieve your business goals, and how to best engage with Salesforce specialists to get the results you want.

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