Chatter is completely private and secure for your company. Anything posted in Chatter is just for people within your company to see and collaborate on.
Everyday, we hear more great examples of how our customers—and even our own employees—are using Chatter. Generally, people are using Chatter to stay on top of what’s happening at work, share files, work more closely with each other, find internal experts, and reduce email traffic. More detailed examples include:
Chatter is included in all paid Salesforce licenses. You can also extend Chatter to everyone in your company for free with Chatter Invitations. Admins can either turn on this feature to allow current Salesforce users to invite coworkers to Chatter, or create Chatter users manually. For more information on how to get your whole company on Chatter check out Chatter invitations.
Chatter is a collaboration and communication tool for businesses. Use Chatter to post business-related updates, not what you had for breakfast or saw at the movies last night. A good rule of thumb to keep Chatter business-relevant is ask yourself if you would mind your CEO or HR team reading your post before clicking submit.
Groups are a great way to share information on particular topics or within specific department or cross-functional teams. Groups can be completely public and open for everyone to join, or completely private so discussions can be kept confidential.
With Chatter, every record in Salesforce, such as an individual account or opportunity record, can be followed. This means that whenever something changes in that record, you’ll be notified instantly. With Chatter, your data talks to you.
Chatter makes sharing files easier than ever. You can share files by uploading them in your feed, in groups, or on records (accounts, opportunities, cases, etc.). No more sending large files around or dealing with multiple versions.
With many common business file types—like Microsoft Office documents, unprotected PDFs, and many image files—you can preview the file right in your feed before downloading it.
Chatter works well with newer browsers, such as Internet Explorer 7 (or more recent versions), Safari, Firefox, and Chrome. Chatter will NOT work with Internet Explorer 6, so we recommend that users of this browser upgrade to a newer version of Explorer.
Chatter posts, like any other data in Salesforce, are stored forever unless deleted by an administrator or a user. Only users can delete their own posts or Chatter wall items. Administrators who have complete access to Salesforce can also delete posts in Chatter.