Take action at the speed of social.

See all of the features that make Chatter the world’s #1 enterprise social network.

 

Drive productivity.

Connect employees to work efficiently across organizational boundaries.

Chatter Benefit: Drive Productivity
  • Connect to Business Processes

    Create a support case, update a sales opportunity, approve project funds — all from within the community. Data and records are directly connected to your internal systems to maximize efficiency and eliminate errors.

  • Actions

    Approve expense reports, create support cases, update orders, and more, all from the feed. Customize actions for your company, and even integrate third-party or your own custom apps.

  • Mobile

    Chatter is designed mobile first, enabling a rich and powerful mobile experience. Post to a group, download a file, or update a service case or sales opportunity using the Salesforce1 Mobile App from any device. Use custom mobile actions to drive progress forward, wherever you are.

  • Engagement

    Ensure that your organization is engaged and all are participating. Contribution scoring incentivizes employees to join the conversation, while badging and endorsements highlights key contributors.

Chatter Benefit: Drive Productivity
 

Accelerate innovation.

Ensure that the best ideas come to light.

Chatter Benefit: Accelerate Innovation
Chatter Benefit: Accelerate Innovation
  • Groups

    Groups provide structure to discussion and activity across your organization. Create a group for your team, an upcoming event, a new account, or campaign. Share files and records with groups, integrate video, invite new members — even customers. Private groups enable discussion of topics that are not open to the entire organization.

  • Polls

    Assess employee opinions on any topic, any time. Anyone can post a poll to a group to get feedback on a specific subject or to the broader organization to gauge popular sentiment.

  • Rich Feeds

    Do everything in the feed. Keep up with critical projects, topics, and teams. Post files, videos, images, and other assets directly to the feed, where teams can work together on sales opportunities, service cases, and marketing campaigns.

  • Topics

    Topics pages automatically collect and present the most up-to-date content on any subject discussed within the community. Topics gather relevant posts and answers, suggest groups, experts, files, and other resources that relate directly to any topic.

 

Share knowledge.

Capture the wisdom of your entire organization.

Chatter Benefit: Share Knowledge
  • Topics

    Topics pages automatically collect and present the most up-to-date content on any subject discussed within the community. Topics gather relevant posts and answers, suggest groups, experts, files, and other resources that relate directly to any topic.

  • Recommendations

    Chatter recommends relevant people, files, and information for you to follow based on your activity and interests. New, relevant content is constantly presented in your personalized feed or profile page so you can keep up to date on any subject, project, or product without searching for information.

  • Salesforce Files

    Secure, social, and mobile file sharing puts files, right in the feed. You can always find what you need, fast — and discover valuable resources you didn’t even know about. Unlock your files from third-party repositories with Files Connect, and securely sync files to any mobile device.

  • Answers

    Collect and structure answers to common questions so employees can quickly find the information they need. Highlight recent questions on commonly asked topics around internal processes, projects, products, or any subject you need.

Chatter Benefit: Share Knowledge
 

Take action anywhere.

Whatever you need, whenever you need it.

Chatter Benefit - Take Action Anywhere
Chatter Benefit - Take Action Anywhere
  • Mobile

    Chatter is designed mobile first, enabling a rich and powerful mobile experience. Post to a group, download a file, or update a service case or sales opportunity using the Salesforce1 Mobile App from any device. Use custom mobile actions to drive progress forward, wherever you are.

  • Connect to Business Processes

    Create a support case, update a sales opportunity, approve project funds — all from within the community. Data and records are directly connected to your internal systems to maximize efficiency and eliminate errors.

  • Salesforce Files

    Secure, social, and mobile file sharing puts files, right in the feed. You can always find what you need, fast — and discover valuable resources you didn’t even know about. Unlock your files from third-party repositories with Files Connect, and securely sync files to any mobile device.

See what Chatter can do for you.

Learn more about the leading social network that gets real work done.

WATCH DEMO

Questions? Our reps have answers. 1-800-667-6389

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