Infuse communities with data from any system, enabling members to create and update records and processes from within the community. Partners can update opportunities or qualify leads, and employees can create and escalate customer support cases.
Recommend resources that match each individual’s needs and interests. Community Cloud automatically suggests connections to experts, groups, and content based on individual interests and behavior, inviting deeper community participation.
Community Cloud is easily customized to reflect your brand and online customer experience. Create a stunning environment that makes Community Cloud a seamless extension of your corporate identity.
Promote active community members with customizable badges and contribution scoring. Enable members to endorse each other for specific skills and expertise.
Community members can collaborate anywhere, from any device. Access the community through the Salesforce1 Mobile App or from any mobile browser. Deliver a rich, branded and device-responsive mobile experience.
Quickly build a community on a secure, reliable, and scalable platform. Members can belong to multiple communities and easily switch between them — even on a mobile device — using single sign-on.