Setting Up Customer Support
Using support features can help you better manage your support team and improve customer satisfaction. After setting up the support features, read “Tips & Hints for Support Reps” to help you optimize your workflow.
With this tip sheet you will learn:
Download Setting Up Customer Support
Using support features can help you better manage your support team and improve customer satisfaction. After setting up the support features, read “Tips & Hints for Support Reps” to help you optimize your workflow.
With this tip sheet you will learn:
- What are the Setup Steps?
- Assignment and Escalation Rules
- Support Settings
- Solution Settings
Download Setting Up Customer Support
