In business, change is constant. Executive sponsorship is sometimes sporadic, management shifts, new processes are implemented, territories are realigned, and new technology is introduced. It’s important that you have a process in place to incorporate user feedback and execute enhancements that drive value to your company. As the Salesforce CRM administrator, closing the loop on change management requests and ensuring documentation, communication, and training processes are incorporated are critical. Join us to learn change management strategies for proven results -- then make it happen in your organization!