Total Salesforce Page Views in the Personal Account Review

This is the total number of pages within the Salesforce application that your organization viewed in the past month. This total page view metric shows you how deeply you’re using Salesforce. Compare your page view metrics to the peer benchmark—if you’re within one or two thousand page views of the benchmark, you’re performing quite well.  It means your users log in frequently to manage daily tasks and activities, and your data is more accurate because it’s constantly being updated. If overall page views are low, we’ve got plenty of suggestions to help you bring them higher.  Check out the Getting Started section as a great way to start.

Also consider the following ideas:

1. If Setup and Customization views are low, try finding ways to customize Salesforce and help users set up the app to fit their preferences. Organizations that customize Salesforce to match their business processes have high adoption rates than organizations who haven’t customized.

2. Training: If your page views are low, that means your users aren't adopting the product. Your users may not have been adequately trained on how to use Salesforce--here are some recommended training resources:

3. Integration: Connecting Salesforce to applications your organization already uses is a great way to integrate salesforce into Your users' daily routine. Salesforce connects with Microsoft Outlook and Lotus Notes, and you can do imports and exports from Microsoft Excel.



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Page View Metrics in the Personal Account Review