Free Best Practice Webinars
All Daily Best Practices will be cancelled for Dreamforce during the week of November 16. Sessions will resume on Monday, November 19.
We're pleased to introduce daily Best Practices Webinars exclusively for salesforce.com customers. With thousands of companies using salesforce.com, there are a lot of great ideas out there. This series is our opportunity to share best practices discovered and developed by customers just like you. Each day we'll focus on addressing the needs of a specific area: sales, marketing, support, or general administration. These sessions are meant to be interactive, so come prepared to participate; ask questions and share your success stories.
Login Instructions
To attend, login 5 minutes prior to the 11:00 a.m. PST start time using the instructions below.
- https://www.gotomeeting.com/join/418660800
- Meeting number: 418-660-800
- Password: crmsuccess
- Dial-in Number 1-866-393-8073 (North America), 7205871473 (International)
- Meeting Number: *2582794*
GETTING STARTED | MONDAYS @ 11:00 a.m. PST | Also available pre-recorded
- Determine and prioritize your company's objectives
- Customize Salesforce to align with your specific needs
- Learn strategies for introducing users to Salesforce
- Understand the resources here to help you
MARKETING | TUESDAYS @ 11:00 a.m. PST | Also available pre-recorded
- Generate high quality leads with the best return on investment
- Distribute and track leads throughout the sales cycle
- Leverage opportunities in your existing customer base
- Create and maintain a consistent corporate message
SALES | WEDNESDAYS @ 11:00 a.m. PST | Also available pre-recorded
- Ensure that your salespeople use salesforce.com everyday
- Develop and manage an effective and streamlined sales process
- Maintain visibility into your sales pipeline and prospects
- Define and report on critical sales metrics
SUPPORT | THURSDAYS @ 11:00 a.m. PST | Also available pre-recorded
- Capture critical customer support information
- Route support issues to the most available and qualified resource
- Decrease response time and deliver self-service options
- Analyze support issues to improve your products and services
TIPS AND TRICKS | FRIDAYS @ 11:00 a.m. PST
- Time Saving tips for Administrators and Users
- Explore custom fields, mashups & buttons
- Leverage efficiency tools to help increase adoption
- Learn and get more from the AppExchange
