Getting the Most from Your Self-Service and Customer
Portals
Salesforce portals allow your customers to resolve their inquiries 24/7 without contacting a customer service representative. Customers can check their existing cases, log new cases, leverage suggested solutions to close cases, or search for solutions.
In this tip sheet you will learn about the following:
Download Getting the Most from Your Self-Service and Salesforce Customer Portals
Salesforce portals allow your customers to resolve their inquiries 24/7 without contacting a customer service representative. Customers can check their existing cases, log new cases, leverage suggested solutions to close cases, or search for solutions.
In this tip sheet you will learn about the following:
- Self-Service and Customer Portals that Fit Your Site
- Managing Users
- Maintaining Your Self-Service and Customer Portals
Download Getting the Most from Your Self-Service and Salesforce Customer Portals
