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Getting Started - Drive Adoption - Overview -

Drive Adoption Overview


When you're up and running with Salesforce CRM it’s time to take the next steps—to make Salesforce CRM a blowout success and take your sales process to the next level.


The key to increasing user adoption is supporting users and being responsive to their needs, tracking usage trends over time, and actively encouraging adoption. Understanding what works and what doesn't in the application is critical, both immediately after going live and in the long term.


These topics show what it takes to increase adoption: