Driving Value from your Salesforce Investment
We’d like to spend a moment discussing how to measure the success of your Salesforce CRM implementation. You can have a technically sound and beautifully configured application, but if users don’t adopt it and if executives can’t use the data to drive their business decisions, how successful is your implementation really? So, the biggest question we will pose to you as a customer is this: “Are you seeing actual value from your Salesforce CRM investment?” Of course, we hope you can answer “yes”. And if you can’t, we’d like to help you so you can!
In this section, we will cover the following topics:
- The 7 Domains of Success – the structured methodology we use to help customers define success
- How to drive value using the domains – why you should be aware of this methodology and how to leverage it in a practical setting
- Our Best-Practices Website – it’s just a refresher of what this site offers!
This concludes our Welcome Webinar. As always, we are keenly interested in your success and look forward to receiving your feedback. We would like to know if this Welcome Webinar was helpful to you as a new customer. If yes, please recommend this webinar to a colleague or team member and tell us what you liked. If the information we covered was not helpful to you as a new customer, we of course, want to hear about that too.
