Suggested Duplicates
Maintain High-Data Quality and Scale Your Community with Enhanced Management
Features
- duplicate postings through an automated suggestion engine
As communities and activity volume grow over time, streamlining community management becomes increasingly important. With Spring ’09, Suggested Duplicates is generally available in the Salesforce CRM Ideas application to prevent duplicate postings. The feature also points community members to additional relevant conversations.
Note: Automatically visible to all users. No setup required.
(Available for Enterprise and Unlimited editions)Additional Resources:
